IT Apprentice Norfolk Constabulary

Looking to start a career in IT? We have an exciting full-time opportunity to join Norfolk and Suffolk Constabularies joint IT Department on a 2-year apprenticeship scheme. You will be able to study for professional qualifications, whilst also gaining hands-on, task-focused experience in our busy and varied IT Department.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 22 Apr 2024

Apprenticeship summary

  • Annual wage


  • Working week

    Hours of work are 37 per week Monday - Friday, with the ability to work outside normal office hours when required. This post is offered as a 2-year apprenticeship. Shifts to be confirmed.

    Total hours per week: 37

  • Expected duration

    24 Months

  • Possible start date

    01 Aug 2024

  • Date posted

    15 Mar 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    2 available

What you will do in your working day

The joint IT Department manages and delivers a number of key IT services across both counties. The successful candidates will work across various IT teams starting with our busy Service Desk, gaining experience and knowledge to support the department across a wide range of IT services, including but not limited to

  • Desktop and laptop hardware
  • Airwave Radio equipment
  • Frontline mobile devices
  • ANPR
  • Body Worn Video
  • Command and Control systems
  • Critical and back-office applications
  • Network and server services

The training you will be getting

  • Applications are invited for this IT Solutions Technician position on a Level 3 Apprenticeship scheme for 2 years based at OCC, Wymondham although travel across both counties will be required as the responsibilities of the role are shared between both locations.
  • This offers a great opportunity to see various Police premises and understand how IT are an integral part of the Organisation.
  • Training will be in blocks of 5 day courses, plus additional e-learning and on the job training.
  • Level 3 IT Solutions Technician qualification upon successful completion of the apprenticeship.

What to expect at the end of your apprenticeship

  • We envisage the successful candidate to grow with the organisation and we will look to support the individual in securing a role either within or outside of the organisation once the apprenticeship has finished.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Flexible approach to work, Work to timescales, Ability to travel


GCSE or equivalent Maths and English (Grade 4 or above) Essential

Things to consider

The post holder will need to be able to operate in an environment that requires policing awareness and the ability to process information of a sensitive and confidential nature. You will be required to undertake vetting – you will be offered guidance around completing the vetting paperwork if successful at interview.

About the employer

The Commissioning function of the organisation is responsible for commissioning services that support victims of crime and reduce crime and/or antisocial behaviour. Under the Code of Practice for Victims of Crime, your Police and Crime Commissioner (PCC) is a ‘service provider’, responsible for commissioning practical and emotional support services for victims of crime in Norfolk. The PCC receives dedicated funding from the Ministry of Justice (MoJ) for that purpose. The Code of Practice for Victims of Crime is a key part of the Government’s strategy to ensure the criminal justice system puts victims first. It outlines what kind of support victims of crime can expect to receive from service providers which, as well as PCCs, include the police, prison service and court service.


Norfolk Constabulary


Jubilee House

Falconers Chase


NR18 0WW


Kimberleigh Chadwick - Head of ICT Operations

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

IT solutions technician

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

Candidates will be directed to the Police Recruitment process and are required to follow the instructions on how to apply. They will receive all communications directly from the police force throughout the recruitment process. Apprenticeship will commence in August / September upon successful vetting.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 22 Apr 2024