Business Administration Apprentice Veolia UK

Veolia is looking for a Business Administration Apprentice to join our team in Chichester. You will be dealing with all aspects of administration, such as Collation of customer reports and updating the customer hub(s), plus more, whilst working towards a Business Administrator Level 3 apprenticeship?

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 19 Apr 2024

Apprenticeship summary

  • Annual wage


    The pay will increase year on year.

  • Working week

    Monday - Friday - 40 hours per week - day shift only 8.00am - 4.30pm.

    Total hours per week: 40.0

  • Expected duration

    18 Months

  • Possible start date

    02 Sep 2024

  • Date posted

    12 Mar 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Do you see yourself in an apprentice role?

Salary: £10.18 per hour plus Veolia benefits (this will increase as of 1st of April).

Location: Chichester with occasional travel to London.

Programme Duration: 18 months.

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone.

Our apprenticeship scheme puts you at the forefront of Ecological Transformation, contributing towards our purpose of protecting the planet’s natural resources, while supporting the communities we work in.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment in small and big ways, and contribute towards our inclusive culture.

Apprenticeship Programme:

During this programme, we'll help you develop your practical and behavioural skills and support you in gaining the technical and professional knowledge required for you to succeed in your career.

As well as this, you’ll also gain the Level 3 Diploma in Business Administration qualification.

With many of our colleagues starting as apprentices, you’ll receive full support and guidance from everyone throughout.

By the end of your apprenticeship, you’ll have received industry-standard training and attained qualifications that will enable you to progress and reach your full potential.

What will you be doing? 

  • Support the help desk with logging and prioritising work (in line with guidance)
  • Interaction with engineering teams to ensure work completion to agreed timescales
  • Provide admin team cover for holidays and absence In Chichester & Our London Contract 
  • Collation of customer reports and updating the customer hub(s)
  • Assist in raising purchase orders and invoice validation
  • General filing and document retention

What are we looking for? 

  • A minimum of Maths and English GCSE Grade 4/C (or equivalent) achieved or predicted and/or be willing and able to achieve Functional Skills Level 2 in maths and English
  • Good communication and interpersonal skills
  • Willingness to learn
  • Be comfortable with picking up the phone to support the business and provide good customer service
  • Good understanding of Google and Microsoft Office tools

What's next?

Before we can consider your application further, you'll need to complete a couple of short, gamified assessments. If you're successful following this, we’ll then invite you to one of our virtual assessment days and a site visit.

Apply today, so we can make a difference for generations to come.

We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+.

This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

Please note that if a high number of quality applications are received, this vacancy may close early. To avoid disappointment, please apply with plenty of time before the stated advert closing date.

The training you will be getting

  • Business Administrator Level 3 Apprenticeship
  • End Point Assessment 
  • Maths and English Functional skills if required 
  • Other training such as working on personal development and brand awareness
  • Health and safety training (delivered in house)
  • Mentoring and shadowing 
  • 20% off the job training 

What to expect at the end of your apprenticeship

This will depend on the candidates' career aspirations, it could be anything from credit controller, accountancy, contract management, progression onto higher level apprenticeships or choosing to take a completely different path with the support of the business. 

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working, Initiative, Resilience, Agility, Learnability


GCSE or equivalent English and Math's (Grade 4/C or above) Essential

Things to consider

What we can offer you; - Ongoing training and development opportunities, allowing you to reach your full potential - Access to a range of resources to support your physical, mental and financial health - 24-hour access to a virtual GP - Discounts on everything from groceries to well-known retailers - Mentorship support and a buddy system

About the employer

Veolia is tackling the climate crisis through a comprehensive range of waste, water and energy management services that help build a circular economy and protect the environment for generations to come. We're innovators committed to carbon reduction through energy-efficient solutions, preserving natural resources, protecting biodiversity, combating climate change and raising environmental awareness.


Veolia UK


Graylingwell Drive


PO19 6GS


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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

You will have to apply through our Veolia careers website and complete a couple short and interactive assessments. The emerging talent team will be in contact with you once your application has been submitted and you will be asked to join the virtual assessment day if your application is successful.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 19 Apr 2024