Front of House Team Member apprentice The Briny

Have you a passion for delivering excellent customer service, enthusiam, smiles and energy? Be part of a friendly team at a beachside, buzzing environment. We are on the search for special individuals to join our team, with values of family; community; honesty and hospitality, we enjoy looking after our staff and putting their wellbeing first.

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Closing date: 30 Jun 2024

Apprenticeship summary

  • Annual wage

    £9,984.00

    Wellness package including 24/7 access to an EAP hotline offering emotional, financial, legal advice. Company organised social events. Free food when working & 20% discount at our sister restaurants.

  • Working week

    Across a 7 day rota, a combination of daytime and evening working, shifts TBC.

    Total hours per week: 30

  • Expected duration

    12 Months

  • Possible start date

    01 Jul 2024

  • Date posted

    18 Mar 2024

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000236747

  • Positions

    1 available

What you will do in your working day

  • Providing excellent customer service to all customers always when you are in the business.
  • Running food to tables and clearing tables.
  • Serving drinks and coffees as required on each given shift.
  • Fulfilling your role on each given shift.      
  • Responding positively to requests from team leaders and management.
  • Having a strong working relationship with the kitchen team.
  • Responsible for the cleanliness of the building.
  • Cash handling.
  • Reporting any complaints to management.
  • Having good menu knowledge.
  • Having good drinks knowledge.

The training you will be getting

You will be studying towards the Level 2 Hospitality Team Member qualification.  All training will be in the workplace with our workbased trainer so no need to attend college.

What to expect at the end of your apprenticeship

The Briny prides itself on offering development opportunities based on regular performance reviews. Joining as a team member, candidates can then progress to host level followed by team leader. Under the umbrella of the Coastal Kitchen Family there are also opportunities to move within the company to one of our sister restaurants.


Requirements and prospects

Desired skills and personal qualities

Communication skills, Customer care skills, Team working, Enthusiastic, Eager to learn

Qualifications

GCSE or equivalent English (Grade 2/E or above or Func Skills L1) Essential
GCSE or equivalent Maths (Grade 2/E or above or Func Skills L1) Essential

Things to consider

The Briny are open for breakfast, lunch and dinner and therefore shifts will be varied between daytime, evenings and weekend work. This role is physically demanding and rewarding in equal measures.

About the employer

The Briny is a family-run seafood restaurant, serving up excellent food and drink with a casual beachfront vibe. Panoramic sea views from every vantage point, combined with our exceptional level of customer service make The Briny a must-visit on the South Coast.Winners of “Best Employer” in the 2022 Business Excellence Awards. We are always on the search for special individuals to join our team. Founded on the values of family; community; honesty and hospitality, we enjoy looking after our staff and putting their wellbeing first. An inclusive employer with an industry – leading wellbeing package and work/life balance a priority; we aim to promote the hospitality industry as an exciting career option. We focus on personal development and professional growth and encourage promotion from within. With four restaurants and a wine wholesaler in the family, there is always room for movement across our sites.

Employer

The Briny

Address

CLARENCE ESPLANADE

SOUTHSEA

PO5 3PG

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Training

Training provider

HAVANT AND SOUTH DOWNS COLLEGE

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Liz Langley

liz.langley@hsdc.ac.uk

02393879999

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Before you apply

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