Travel Consultant Apprentice DESIGNER TRAVEL LTD

To become a Travel Consultant with an award winning Travel business. You will play a crucial role in delivering personal sales and profit targets whilst providing an effective administrative support service to the network of Designer Travel - Business Associates.

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Closing date: 30 Apr 2024

Apprenticeship summary

  • Annual wage

    £12,480.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Saturday: 09.00 - 17:00 with a day off during the week, which is changeable. Maybe some Sunday when in peak sales season.

    Total hours per week: 37.5

  • Expected duration

    14 Months

  • Possible start date

    03 Jun 2024

  • Date posted

    06 Mar 2024

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000235845

  • Positions

    1 available

What you will do in your working day

  • Delivering a bespoke customer experience to our customers and the network of Designer Travel - Business Associates
  • Meeting and greeting customers in person, over the telephone and social media
  • Taking and answering customer questions and queries
  • Selling products and service to meet customer needs and enhance their travel experience
  • Administration
  • Marketing instore and on social media
  • Assisting with customer events
  • Team meetings and on the job and off training

The training you will be getting

The Travel Consultant Apprenticeship programme will consist of:

  • A fully embedded induction programme delivered by the employer and provider
  • Allocation of a  tutor/mentor who will visit you in the workplace on a regular basis
  • Off-the-job education, training and on-line learning provided by the provider at one of our training centres or at employer’s premises
  • On the job training delivered by the employer
  • Quarterly formal progress review meetings with your Tutor/mentor and employer

The apprenticeship structure:

The apprenticeship standard has two parts:

The Learning Journey – this incorporates the skills, knowledge and behaviours that are essential to the role, employer and industry

It covers the coaching and mentoring elements of the programme, delivery of the functional skills if required and where necessary any additional support to the apprentice

Specific technical knowledge and skills training is provided by the employer. During the learning journey, apprentices will produce a portfolio of evidence to demonstrate they have developed the skills, knowledge and behaviours needed for the role and this portfolio will support the end-point assessment

The training and development delivered by the employer and provider will ensure the apprentice has developed the skills, knowledge and behaviours to be able to complete their end-point assessment

The End-Point Assessment – this takes place at the end of the programme and consists of 1- 4 of the following (depending on the standard):

  • Professional Discussion
  • Observation
  • Portfolio of evidence
  • Written exam
  • Multiple choice test- Knowledge Test
  • Apprentice showcase- My Journey
  • Competency based Professional Discussion
  • Quality assessment
  • Functional Skills – This part of the programme provides those apprentices who have not achieved GCSEs in English and maths or equivalent the opportunity to gain a qualification in English, mathematics, and ICT.

Those candidates that have achieved GCSEs or equivalent in these subjects may be exempt from taking functional skills at level 2.

What to expect at the end of your apprenticeship

To become a valued member of the Designer Travel team. 


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Initiative, Enthusiastic, Motivated, Friendly

Qualifications

GCSE or equivalent Maths and English (Grade 4 or above) Desired

Things to consider

Working in a fast-paced customer facing role.

About the employer

We have a travel agency in Ramsbottom in the North and over 120 travel experts who work from home around the country. The business was set up in 2008 by former directors of the Co-operative Travel, Amanda Matthews and Karen Pocock, who both saw the opportunity to provide a very personal holiday service to discerning customers. Finding a holiday should be a pleasurable experience and we are here to do just that.

Employer

DESIGNER TRAVEL LTD

Address

8 PRINCE STREET

RAMSBOTTOM

BURY

BL0 9FN

Contact

Andrea Fielding

andrea@trainingstation.me.uk

07936808138

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Training

Training provider

ROCHDALE TRAINING ASSOCIATION LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Travel consultant

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Before you apply

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