Apprentice Retail Assistant WOOLTON CARPET CENTRE LTD

Great opportunity to join a successful family organisation as a retail assistant/advisor within their reputable flooring company. The role will include assisting customer and giving advice and guidance, processing customer orders and dealing with enquiries.

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Closing date: 26 Apr 2024

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday, 8.00am to 5.00pm. There may be opportunities as you progress to work overtime at the weekends.

    Total hours per week: 40

  • Expected duration

    13 Months

  • Possible start date

    27 Apr 2024

  • Date posted

    01 Mar 2024

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    2 available

What you will do in your working day

The role will include:

  • Interacting with and assisting customers in finding the carpets/flooring they’re looking for, be it carpet, vinyl, wooden, LVT, Laminate flooring
  • Providing advice and recommendations to customers
  • Processing customer orders
  • Collaborating with other team members to keep the sales floor area clean and organised at all times
  • Receiving, unpacking and arranging deliveries.
  • Arranging and labelling goods in the display shelves
  • Work with the team
  • Dealing with customer enquiries/queries
  • Ensure compliance of established standards and procedures, such as health and safety
  • Ad hoc duties as defined by managers

The training you will be getting

  • Full on-the-job and off-the-Job training will be delivered supported by our Training Provider – Davidson Training UK Ltd.
  • All training will be carried out within the workplace during working hours.
  • Retailer Apprenticeship Standard Level 2
  • Level 2 Functional Skills in English and mathematics (if you already do not hold the equivalent).
  • Full training will be given leading to a recognised Level 2 Retailer qualification.

What to expect at the end of your apprenticeship

  • You can progress to a sales role or alternative a role within the warehouse.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Organisation skills, Customer care skills, Presentation skills, Number skills, Logical, Team working, Physical fitness


GCSE or equivalent English (Grade A*- C (1-4)) Desired
GCSE or equivalent Maths (Grade A*- C (1-4)) Desired

About the employer

Established over 60 years ago, Woolton Carpets has long been synonymous with quality and excellence in the area. With more than 1,000 rolls of carpet in stock, next-day delivery, a professional underlaying and fitting service, over 300 choices in laminate flooring, and a great selection of vinyl flooring, it’s easy to see why thousands of people put their trust in Woolton Carpets. Woolton Carpets has been investing in people for decades. Our directors have over 50 years of experience guiding the development of the business and are focused on improving the working lives of their employees. Many of our staff have been with us for over 25 years, which is a real testament to both their loyalty and our commitment to their welfare.







L19 2PA

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Gemma Barr


Apprenticeship standard


Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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