IT Support Engineer Apprentice WILLIAM HARE LIMITED

You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT systems and Networking - Cloud Support Specialist - Level 3 Information Communications Technician Apprenticeship. Duties will include taking 1st line calls.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 May 2024

Apprenticeship summary

  • Annual wage

    £14,900.00

    £14,900 - £18,500 per annum.

  • Working week

    All details will be confirmed at interview.

    Total hours per week: 36.0

  • Expected duration

    16 Months

  • Possible start date

    10 Jun 2024

  • Date posted

    28 Feb 2024

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000234370

  • Positions

    1 available

What you will do in your working day

  • Fault diagnosis on hardware and software, assist with the unified communications deployment
  • Be responsible for logging customer queries, escalating complex queries to Engineers
  • Communication both written and orally - relaying complex queries to seniors
  • Build and installation of hardware and software
  • Installation and deployment of the unified communications systems
  • Be flexible, to work additional if required
  • Be able to travel to visit other business premises
  • Gradually be exposed to other areas of IT within WHG

The training you will be getting

Why choose our Azure Cloud Support Specialist Apprenticeship?

The new Microsoft Azure Cloud Support Specialist Level 3 Information Communications Technician programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 Information Communications Technician apprenticeship programme enables the apprentice to:

  • Learn on-premise and cloud-enabled technologies and services
  • Learn technical content that aligns to and is relevant to employers and the market
  • Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
  • Get an introduction to Windows, Linux and PowerShell

Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

What to expect at the end of your apprenticeship

  • Upon successful completion of the apprenticeships, the scope to grow within the business
  • Future learning and progression available

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Team working, Non judgemental

Qualifications

GCSE or equivalent any 3 subjects (Grade 4+ (A*-C)) Essential
GCSE or equivalent English (Grade 3+ (D or above)) Essential
GCSE or equivalent Maths (Grade 3+ (D or above)) Essential

About the employer

The William Hare Group is a world-leading steel business, providing value engineered steel solutions to some of the world’s most innovative and sustainable construction projects.

Employer

WILLIAM HARE LIMITED

Address

Brandlesholme House

Brandlesholme Road

Bury

BL8 1JJ

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Training

Training provider

QA LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Information communications technician

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 May 2024