Business Administrator Apprentice - £7.50/hour

INTERPRETING SOLUTIONS (2UK) LTD

WYTHENSHAWE, M22 5RQ

Closes in 26 days (Thursday 22 August)

Posted on 23 February 2024

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Summary

A fantastic opportunity work within a well-established Interpreting company with a varied client base and dynamic office environment. Your apprenticeship with Interpreting Solutions 2UK will provide you with experience and knowledge required to progress into a successful career. Duties will include; Providing essential administrative assistance to the office teams. Communicating effectively with customers and suppliers, via email and telephone. Supporting delivery of the company services, ensuring service processes are always followed.

Annual wage
£14,625 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course
Business administrator (level 3)
Hours
Monday to Friday from 9:00am to 5:00pm

37 hours a week

Possible start date

Monday 2 September

Duration

1 Year 4 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Level 3 Business Administrator apprenticeship standard, which includes:

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)

Where you’ll work

SUITE 6 ALDERMAN GATLEY HOUSE

HALE TOP

CIVIC CENTRE

WYTHENSHAWE

M22 5RQ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DAMAR LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

    • Your training plan

    This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

    Requirements

    Essential qualifications

    GCSE or equivalent in:

    • English (grade 9-4/A*-C or above)
    • Maths (grade 9-4/A*-C or above)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Logical
    • Team working

    Other requirements

    Damar is committed to safeguarding and promoting the welfare of our apprentices and expects our employer partners to share this commitment and to take appropriate steps to ensure that learning takes place in a safe, healthy and supportive environment.

    About this company

    Interpreting Solutions is a specialist supplier of fully qualified and officially registered Support Professionals working specifically with D/deaf and Hard of Hearing people in a wide gamut of situations and settings. Our expertise in British Sign Language allows us to bring a voice to a community that has historically been under-represented.

    https://www.interpretingsolutions.co.uk (opens in new tab)

    After this apprenticeship

    Upon successful completion of the apprenticeship, you could progress within the company to become a Bookings Facilitator or Training Co-ordinator.

    Ask a question

    The contact for this apprenticeship is:

    DAMAR LIMITED

    Sabina Adam

    Sabina.Adam@damartraining.com

    07566 289 979

    The reference code for this apprenticeship is VAC1000233413.

    Apply now

    Closes in 26 days (Thursday 22 August)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.