Business Administration Apprentice T M C CREATIVE LTD

This is a varied and interesting role which would suit an enthusiastic, hardworking, and organised individual. You will work in a busy office environment and work towards your Level 3 Business Administrator Apprenticeship Qualification whilst having tasks such as admin duties, providing guided tours and showcasing the co-working space features.

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Closing date: 30 Apr 2024

Apprenticeship summary

  • Annual wage

    £13,000.00

    £13,000 - £17,000 Depending on experience

  • Working week

    Monday - Friday 9.00am - 5.30pm (flexibility available to start / finish times).

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    06 May 2024

  • Date posted

    22 Feb 2024

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000233086

  • Positions

    1 available

What you will do in your working day

Duties include:

Guided Tours:

  • Conduct guided tours of the co-working space, showcasing its features and amenities, highlighting the unique aspects of our community to potential members
  • Seamlessly manage both sporadic ‘walk-in’ tours and those pre-scheduled via The Space website

Managing The Space Inbox:

  • Respond promptly to enquiries and provide relevant information about membership options
  • Maintain a professional and welcoming tone in all communications
  • Take ownership of organisation functions, filing and approach

Overseeing the CRM:

  • Manage the Customer Relationship Management (CRM) system, exploring new functionality within our member platform, Nexudus, to continually improve our offering
  • Ensure accurate and up-to-date member records, working with the Marketing Team to introduce automated messaging

Member Experience:

  • Foster a positive and inclusive atmosphere for all members.
  • Pro-actively address member concerns and ensure a high level of satisfaction
  • Look for ways to continually elevate member experience, regularly feeding back to the Management Team

Event Planning:

  • Plan and execute community events, workshops, and networking opportunities, in collaboration with the Marketing and Management Teams
  • Engage with members to create a vibrant and engaging community calendar

Operational Requirements:

  • Handle day-to-day operational tasks such as restocking, tidying, and maintaining a clean and organised front desk area

Community Engagement:

  • Participate in community engagement initiatives to promote the co-working space
  • Contribute ideas for marketing activities that enhance the community spirit

The training you will be getting

Level 3 Business Administrator Apprenticeship Qualification.

What to expect at the end of your apprenticeship

After completion of your apprenticeship you will potentially have the opportunity to progress onto a full time position within the business and have progression routes with further training opportunities.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Logical, Team working, Creative, Initiative, Ability to multitask, Capacity to think on your feet, Great with people, Keen eye for detail

Qualifications

GCSE or equivalent English (Grade 5/C+) Desired
GCSE or equivalent Maths (Grade 5/C+) Desired

Things to consider

Due to the working environment and nature of the business, there will be occasions where your picture will be included in company marketing material.

About the employer

At TMC, we create award-winning communication strategies and innovative campaigns that have purpose beyond profit. We unite pioneering companies with global communities – helping them to create positive impact and leave a lasting legacy. By working with clients that have a mutual commitment to values led growth, we empower our people to succeed. Our values define us, they tell a story; our story and they are at the core of everything we do. From our strategic Senior Team providing thought-leadership to our innovative graduates eager to push the boundaries, TMC collectively holds decades of experience in communications and creative campaigns. Having refined our disciplines through a wide range of both agency and in-house experience, our team utilise their accreditations and certifications in delivering commercially focused, impactful solutions. The Space is a vibrant and dynamic co-working community that provides a collaborative and innovative workspace for individuals and businesses. Providing contemporary desk space, alongside breakout areas, meeting pods and an executive boardroom, The Space offers adaptable work environments to suit every need. Memberships are flexible and simple. With no hidden fees or lengthy contracts, The Space is accessible for all – whether a smaller start-up or part of a larger organisation, our plans offer peace of mind. The Space to work Home, but ‘better’. That’s what The Space strives for. The peace and privacy of your comfort zone, but the opportunity and access of a professional working environment. The best of both worlds. Premium, future-proof facilities, an inspiring community, an enviable location. The Space to meet Lockdown forced us to find new ways of working. Kitchen tables, spare rooms and video calls became the new normal. It’s time to rebuild that human-to-human connection. The type of connection that fosters long-lasting relationships. From the executive boardroom to ‘quiet zones’ and meeting pods, there is The Space to host you, your team and your network. The Space to learn This is more than just a flexible desk. Here, we come together to learn and evolve. The Space community hosts regular talks, sessions, and seminars from the inspiring atrium. We share our skills because we know a rising tide lifts all boats. Here, you have The Space to grow. How The Space works Occupying the ground floor of 35-37 High Street, The Space offers bespoke packages to suit every stage of your professional journey. The Space will encompass both dedicated desks and more flexible arrangements, for businesses of every size. Whatever your plan, our support is unwavering. The Space champions equity, empathy, and honesty.

Employer

T M C CREATIVE LTD

Address

35-37 High St,

Congleton

CW12 1AX

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Training

Training provider

MACCLESFIELD COLLEGE

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Maxim Business Training

apprenticeshiprecruitment@macclesfield.ac.uk

+441625410022

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Before you apply

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