Apprentice Claims Handler (35852) PROTECTOR INSURANCE

A fantastic opportunity to work with one of the fastest growing insurers in the UK. Protector Insurance are looking to recruit forward thinking, motivated individuals to join the Claims Team at their head office in Manchester.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 03 May 2024

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday 9am-5pm

    Total hours per week: 35.0

  • Expected duration

    18 Months

  • Possible start date

    13 May 2024

  • Date posted

    15 Feb 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    4 available

What you will do in your working day

Prior experience or knowledge of insurance is not essential as a structured training programme will be provided including support in attaining industry recognised qualifications alongside gaining real life claims handling experience from day one. The foundations you build in this programme will enable you to forge a successful career in an exciting, and dynamic company.

A normal day would include:
• Dealing with customer or third party claims queries
• Handling Internal/External requests in line with service level agreements
• Administration tasks relating to claims activity
• Utilisation of IT applications such as word, excel and/or PowerPoint, plus internal claims systems

How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

How you could get there
If you would be catching public transport for this role, visit the Journey Planner on to see how you would get there and how long it would take.

The training you will be getting

Full apprenticeship training provided, working towards an Advanced Level Apprenticeship gaining a Level 3 Financial Services qualification e.g. CILA Certificate in Insurance, CII Certificate in Insurance or CII Certificate in London markets insurance.

What to expect at the end of your apprenticeship

Possible progression within the company and progression onto the next level apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Team working, Initiative, Awareness of finance industry, Pro-active attitude, Appetite to learn, Appetite to achieve goals, Can handle varying workloads, Reliability, Confident, Determined, Inquisitive, Committed to the career, Self-motivation, Forward thinking


GCSE or equivalent English (Grade A*-C/9-4) Essential
GCSE or equivalent Maths (Grade A*-C/9-4) Essential
A Level or equivalent non-specific (Grade Pass) Essential

About the employer

Protector are one of the fastest growing insurers in the UK. We are a Norwegian based company who expanded into the UK in 2015 and have grown rapidly since then. With such rapid growth comes great opportunity for the right people. In return , you get the opportunity to work for a company whose DNA is different. Our culture, DNA & Values make us unique. They are at the center of everything we do and guide us in everyday decisions. At Protector, the path to decisions is shorter, the tasks are broader, relationships are closer and there are opportunities development is endless. We drive a motivating, forward-looking and rewarding work environment with knowledge sharing across age and experience boundaries. At Protector, we believe in equal opportunities and are committed to work actively to reflect the diversity in our society. The most important resource we have is our employees with different backgrounds and perspectives. Protector offers Property, Liability and Fleet insurance products for large and medium-sized companies and for the Public Sector in Norway, Sweden, Denmark, Finland and the UK. Today, we have over 420 employees and offices in Oslo, Stockholm, Copenhagen, Helsinki, Manchester and London. Protector began providing insurance on 1 January 2004. Since then, the company has demonstrated rapid growth and development, and is today among the medium-sized enterprises on the Oslo Stock Exchange. Our goal is to continue the strong growth. We are the challenger in the insurance market, and we endeavour to maintain this role through our cost management and selective distribution strategy. From the launch of Protector in Norway in 2004, we have subsequently expanded and opened offices in Sweden in 2011, in Denmark in 2012, and in Finland and the United Kingdom in 2015. We deliver non-Marine insurance products to the Commercial and Public Sectors in all our territories. The Protector’s business model is the same for all the countries we operate in, although we only sell Change of Ownership insurance in Norway. Much of our future growth will come from markets outside Norway.







M3 3HF

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Insurance practitioner

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 03 May 2024