Kia Genius Apprenticeship - Dukinfield KIA MOTORS UK LTD

The Kia Academy offers a bespoke apprenticeship programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing information.

Sign in to apply

Closing date: 30 May 2024

Apprenticeship summary

  • Annual wage

    £11,000.00

  • Working week

    Monday-Friday, 9am – 5pm. Occasional Saturdays TBC.

    Total hours per week: 40.0

  • Expected duration

    15 Months

  • Possible start date

    01 Jun 2024

  • Date posted

    12 Feb 2024

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000230496

  • Positions

    1 available

What you will do in your working day

  • Completing product presentations, test-drives and vehicle handovers, enhancing the customer experience at every point of contact. 
  • Listenining to customers to understand their needs, questions and aspirations, creating a non-pressurised sales environment.
  • Advising customers on electric car ownership inclduing EV Grants. 
  • Recognising and dealing with any customer queries or issues that may arise. 
  • Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way. 

The training you will be getting

Customer service specialist Level 3:

  • Sales qualification, (City and Guilds Level 2 certificates in principles of sales). 
  • Emergency first aid at work. 
  • Understanding electric vehicles
  • Advanced electrification
  • Kia product knowledge

What to expect at the end of your apprenticeship

A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities are endless. By having a highly regarded set of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership.


Requirements and prospects

Desired skills and personal qualities

No skills required, Full training will be provided

Qualifications

GCSE or equivalent English and Maths (Grade 4/C or above) Essential

About the employer

Premier are a long established franchised car dealer group based in and around East Manchester. Family owned and dedicated to providing excellent car care, in the fairest way. Multi award winning Kia dealers since the late nineties and now Suzuki and Isuzu dealers as well. The used car operation in Hyde retails the best of all the cars taken in part-exchange throughout the group. Premier Automotive are Factory approved service centres for Kia, Suzuki, Isuzu, Mitsubishi and Ssangyong. Buying your next car with Premier couldn't be easier, we offer full dealer facilities, extensive finance packages, excellent aftersales including new and used car warranties, parts and accessories, and fixed price service plans to keep you safely on the road

Employer

KIA MOTORS UK LTD

Address

123 Birch Lane

Dukinfield

SK16 5AP

You must have JavaScript enabled to view a map of the location


Training

Training provider

SKILLNET LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Sean Hogan

Sean.hogan@skillnet.org.uk

+441923216165

Apprenticeship standard

Customer service specialist

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.