Hospitality Team Member Apprentice The Cranberry Swamp

Northern Skills are recruiting on behalf of The Cranberry Swamp. Seeking a hardworking team player to join their busy team. The successful candidate will work towards gaining a level 2 Hospitality Team Member, taking orders, handling payments and processing food and cooking tasks.

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Closing date: 20 Jun 2024

Apprenticeship summary

  • Annual wage


    Free meal whilst on shift Equal share of tips Uniform is provided Team building events throughout the year

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Hours and days to be discussed at interview.

    Total hours per week: 30.0

  • Expected duration

    12 Months

  • Possible start date

    30 Jun 2024

  • Date posted

    09 Feb 2024

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Exemplary Customer Service: Provide exceptional service, ensuring every customer feels welcomed, valued, and has a memorable dining experience
  • Go the Extra Mile: Demonstrate a commitment to going above and beyond for our customers, anticipating their needs and exceeding expectations
  • Order Management: Take orders with precision, handle payments accurately, and ensure a seamless transaction process for our patrons
  • Serving Excellence: Serve drinks and food to customers with care and attention, ensuring presentation meets our high standards
  • Table Maintenance: Clear and clean tables promptly, contributing to a tidy and inviting dining environment
  • Adherence to Standards: Follow and uphold the standards of service set by the front-of-house team, contributing to a cohesive and efficient operation
  • Basic Cleaning Tasks: Perform basic cleaning, washing up, and food preparation tasks to maintain a hygienic and organized workspace

The training you will be getting

  • Level 2 Hospitality Team Member Apprenticeship Standard
  • Day release one day per week
  • Middlesbrough College

What to expect at the end of your apprenticeship

  • Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available

Requirements and prospects

Desired skills and personal qualities

Communication skills, Organisation skills, Customer care skills, Presentation skills, Team working


GCSE or equivalent Maths and English (Grade 2/E or above) Essential

Things to consider

This vacancy is to start immediately therefore you must be available to start before applying. All closing, interview and start dates are subject to change and may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment. Northern Skills will check candidates' eligibility prior to any interviews.

About the employer

Here at the Cranberry Swamp, we have given ourselves freedom to be different. Creating a menu that is inclusive of alternative diets, with gluten free and plant-based varieties, making our popular dishes accessible and enjoyable to everyone.


The Cranberry Swamp




YO21 3AJ

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.