Global Technology Apprenticeship (Horsham Office) SCHRODER INVESTMENT MANAGEMENT LIMITED

If you've just finished school or college, and gained A-levels or BTECs, and you're not sure that university is for you, then our Global Technology Apprenticeship Programme provides you with a chance to take the first step in your career and earn while you learn. Apprentice will deliver efficient operation and control of the IT.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 10 May 2024

Apprenticeship summary

  • Annual wage

    £24,000.00

  • Working week

    Monday - Friday 9am-5pm

    Total hours per week: 35.0

  • Expected duration

    2 Years

  • Possible start date

    02 Sep 2024

  • Date posted

    06 Feb 2024

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000228485

  • Positions

    4 available

What you will do in your working day

As a Service Desk apprentice, you will spend 20% of your time working towards achieving the ITIL V4 qualification; the rest of your time will be spent working with your team and gaining the skills you need to build your expertise. Some of the tasks and projects you’ll be involved in are:

  • Gaining hands-on experience with monitoring our IT network infrastructure using different tools and technologies and understanding how an IT service desk operates in a business like Schroders
  • Working with a variety of people from across IT Services including Network, Security, Storage, Servers, and Applications on end to end projects
  • Take responsibility for your very own Business Project on an area you’re passionate about and personalised to your career goals
    Providing excellent customer service to users and clients
  • Learning from highly experienced members of staff, and gaining the experience and knowledge required to become a great service desk technician
  • You will learn how to resolve any incident that is raised by a user
    Hands-on experience with Request management, which can range from deploying an application to a users machine to creating a shared mailbox

The training you will be getting

  • Whichever team you join, as an apprentice you'll be involved with all the everyday tasks of your team from day one
  • You'll be part of one of the most successful and well known brands in the Asset Management industry with opportunities to develop and progress your career during your time here
  • In addition to the accredited qualification you'll study towards, some of the other training and development opportunities offered over the programme include:
  • An introduction to The City - build your awareness of the Asset Management Industry
  • Time management
  • Interview skills
  • Problem solving & decision making
  • Effective business writing
  • Resilience training
  • Presentation skills
  • Lunch & learns led by senior members of staff giving you the opportunity to build your network and learn more about our business areas
  • Industry-led Insight events with Investment 20/20

What to expect at the end of your apprenticeship

  • As a Service Desk apprentice, you will spend 20% of your time working towards achieving the IT Solutions Technician Level 3 qualification; the rest of your time will be spent working with your team and gaining the skills you need to build your expertise. You will have a dedicated apprenticeship account manager who will help you keep on track with studies
  • Once you've completed your qualification over the two year programme, you'll move in to a permanent position within the business

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative, Patience

Qualifications

GCSE or equivalent English and Maths (Grade A* - C or 9-4) Essential
A Level or equivalent Any (Grade 4) Desired

About the employer

Schroders is a global investment manager which helps institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. Our purpose is to provide excellent investment performance to our clients through active management. By serving clients, we serve wider society. Channeling capital into sustainable and durable businesses accelerates positive change in the world. Funding the future is a privilege: we use it wisely and responsibly. We employ over 5700 talented people worldwide operating in 37 different locations across Europe, the Americas, Asia, Africa and the Middle East, close to the markets in which we invest and close to our clients. Schroders has developed under stable ownership for over 200 years and long-term thinking governs our approach to investing, building client relationships and growing our business.

Employer

SCHRODER INVESTMENT MANAGEMENT LIMITED

Address

Broadlands Business Campus

Langhurstwood Road

RH12 4QP

Contact

earlycareers@schroders.com

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Training

Training provider

JUST IT TRAINING LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Information communications technician

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 10 May 2024