Sales and logistics Co-ordinator apprentice BISON ASSIST LIMITED

We have a fantastic new job opportunity for a Customer and Sales Coordinator with excellent communication and organisation skills. Working as the Customer and Sales Coordinator you will report to the Sales Manager, providing administrative support to the sales team.

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Closing date: 05 Mar 2024

Apprenticeship summary

  • Annual wage

    £10,982.40 to £21,673.60

    Starting at £5.50 per hour (would potentially increase for the right candidate)

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Monday to Friday, 9.00am to 5.00pm.

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    18 Apr 2024

  • Date posted

    06 Feb 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Liaising with customers over the phone
  • Telephoning potential new customers outlining our company’s services to a view of gaining new customers
  • Dealing with logistics i.e. adding appointments to the calendar
  • Inputting customers’ details on to CRM
  • Creating quotations
  • Gathering customers feedback via telephone
  • Providing administrative support for risk assessors and support team
  • General office duties
  • Any other tasks to commensurate role

The training you will be getting

  • Level 3 Customer Service Specialist qualification

This programme allows students to develop their skills, knowledge and behaviours through the practical period at college as well as in the workplace doing on the job training. The role overview of a Sales and Logistics Co-Ordinator  Apprentice would be supporting and engaging with different parts of the organisation and interact with external clients. 

Duration & start date: 

This is a full-time 18-month apprenticeship (15 months for the practical period which includes the day release at college (Leeds City College Printworks campus) and 3 months for the end point assessment.

Potential career progression opportunities are available upon completion.

What to expect at the end of your apprenticeship

  • Potential full-time emplyoment or further education within the company for the right candidate

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working


GCSE or equivalent English (Grade (Grade 9-4/A*-C)) Essential
GCSE or equivalent Maths (Grade (Grade 9-4/A*-C)) Essential

About the employer

Bison Assist provide risk assessments for health and safety, legionella, fire, and disability access and online awareness courses to customers across a range of sectors throughout the UK




Unit 8

West Court Offices Park Lane

Allerton Bywater

WF10 2FY

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Customer service specialist

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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