Global Operations Apprentice 2024 - Chester Bank of America

Our apprentice program starts in September 2024 and we are currently looking for motivated and control focused Apprentices to join our Global Operations team in Chester in a full time role whilst studying the Level 4 Investment Operations Specialist apprenticeship standard.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 10 Mar 2024

Apprenticeship summary

  • Annual wage


    This pay rate is above National Minimum Wage

  • Working week

    Monday - Friday 9.00am - 5.00pm

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    02 Sep 2024

  • Date posted

    05 Feb 2024

  • Apprenticeship level

    Level 4 (Higher national Certificate)

  • Reference number


  • Positions

    1 available

What you will do in your working day

This is a fantastic opportunity to join a world-renowned company, learn first-hand from industry-experts and build the foundations of your new career right here in the North-West. At Bank of America, you can expect:

  • To join an exceptional and supportive team, working alongside colleagues from around the globe.
  • Extensive career mobility opportunities and dedicated resources to support your on-going development and future career planning.
    High-performance to be rewarded.
  • A commitment to celebrating diversity in thought, style, gender, sexual orientation, gender identity, race, ethnicity, culture, religion, age, ability, and experience.
  • Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.


The Team

Global Operations is the engine room for multiple lines of business, including Global Markets and Global Banking.

The operational services that we provide make a significant difference to our clients; from smooth onboarding and account opening through to trade confirmation and settlement. Timely and accurate trade reporting, alongside our escalation and risk management is essential in meeting Bank of America’s regulatory obligations.

The operational knowledge and query resolution that we provide to Trading, Sales, Finance, Risk and Legal teams give rise to interesting interactions with internal stakeholders every day and the ideas we provide to our Technology team through our operational excellence initiatives help drive innovative strategies and solutions to minimise risk and increase efficiency.

As an apprentice, your key tasks and responsibilities may include but are not limited to:

  • Gain front to back understanding of the businesses being supported and building relationships with key internal partners including Technology, Finance, Risk, Front Office and other Operational teams
  • Build and manage relationships with clients and external service providers
  • Understand the front to back processes within the team and the associated risks and controls
  • Contribute to the daily processing of the trade lifecycle across a wide range of financial products
  • Contribute to the production and analysis of performance metrics
    Engage in the continuous improvement of the end to end operating environment

Essential competencies:

  • A clear motivation for the Operations division and a thirst for knowledge and understanding of the business
  • Problem solving and analytical skills
    Capacity to learn quickly
  • Demonstrates integrity and ethics by earning other’s trust and respect through consistent honesty and professionalism in all interaction

The training you will be getting

The Apprentices will join our Global Operations team in Chester in a full time role whilst studying the Level 4 Investment Operations Specialist apprenticeship standard.

What to expect at the end of your apprenticeship

Upon successful completion, we offer a range or career options.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience


GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential
A Level or equivalent Any (Grade CCC) Essential

About the employer

Here at Bank of America, we’re developing innovations in emerging fields like virtual reality, artificial intelligence and machine learning. Through our cutting-edge projects and prototypes, we help all kinds of businesses to access finance more safely, rapidly and globally than ever. And, we support our people while they make the world of technology better, too.


Bank of America


Amadeo Financial Centre

Herons Way

Chester Business Park


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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Investment operations specialist

Level 4 (Higher national Certificate)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

All applications must be submitted online via our Campus Careers Website.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 10 Mar 2024