Administration Assistant Apprentice St John the Evangelist Catholic Academy

St. John the Evangelist Catholic Academy are seeking an Administration Assistant to assist in undertaking a range of reception duties such as answering the phone, monitoring the office email account and greeting visitors. This could lead to a permanent position for the right person on completion of the apprenticeship. This role is term time only.

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Closing date: 17 Mar 2024

Apprenticeship summary

  • Annual wage

    £9,984.00

    Term time only.

  • Working week

    Monday - Friday, 08:30 - 15:30

    Total hours per week: 30

  • Expected duration

    15 Months

  • Possible start date

    25 Mar 2024

  • Date posted

    05 Feb 2024

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000228015

  • Positions

    1 available

What you will do in your working day

  • Undertake a range of reception duties such as answering the phone, monitoring the office email account, greeting visitors to the school, support with reprographics and general administrative tasks
  • Act as the first point of contact in response to telephone and face to face enquires
  • The successful candidate will have a good working knowledge and use of a range of IT programmes
  • Demonstrate excellent communication skills with students, staff and visitors 

The training you will be getting

  • Customer Service Level 2 Apprenticeship Standard
    https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1
  • Training to take place one day per week at NSCG Newcastle College, ST5 2GB

What to expect at the end of your apprenticeship

Could lead to a permanent position for the right person.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working, Initiative

Qualifications

GCSE or equivalent English (Grade 4/C or above) Desired
GCSE or equivalent Maths (Grade 4/C or above) Desired

Things to consider

Term time position (32 days paid holiday including Bank Holidays), Government pension, access to CPD, Staff car park onsite.

About the employer

St John’s is part of the Newman Catholic Collegiate. We are a one form entry primary school in Kidsgrove.

Employer

St John the Evangelist Catholic Academy

Address

St. John the Evangelist Catholic Academy

The Avenue

Kidsgrove

ST7 1EL

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Training

Training provider

NEWCASTLE AND STAFFORD COLLEGES GROUP

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

The Apprenticeship Hub

apprenticeships@nscg.ac.uk

01782 254287

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.