Practice Administration/Receptionist Apprentice MATLOCK ASHOVER SURGERY

You will have the opportunity to undertake your apprenticeship whilst gaining experience of working in a busy environment performing tasks such as handling telephone calls, managing emails and utilising the signpost navigation process.

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Closing date: 16 Jun 2024

Apprenticeship summary

  • Annual wage

    £12,480.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday 09:00 – 17:00 with 1 hour for lunch.

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    01 Jul 2024

  • Date posted

    07 Feb 2024

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000227705

  • Positions

    1 available

What you will do in your working day

  • Back-office admin duties
  • Recalling patients from registers when required
  • Providing cover on Reception
  • General correspondence to all Patients and Service Providers 
  • Data entry onto practice systems
  • Provide general assistance to patients and other visitors whether in person or via the telephone.
  • Work with health care professionals using Signpost Navigation 
  • Deal with all requests, in a confidential, safe, and appropriate manner
  • Adhere to GDPR legislation at all times

The training you will be getting

An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be
expected to work towards the (Business Administrator Level 3), with support from your employer and the Chesterfield College Group.

What to expect at the end of your apprenticeship

  • It would be hoped that either a position would be available at the practice or at neighbouring Medical Centre although this cannot be guaranteed

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working, Initiative, Non judgemental, Patience

Qualifications

GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential

Things to consider

Close links to public transport, and onsite parking if required. The role of Doctor's Receptionist is a busy one that will require you to remain calm whilst working under pressure.

About the employer

Our dedicated team are here to treat those minor and acute medical conditions that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues.

Employer

MATLOCK ASHOVER SURGERY

Address

8 IMPERIAL ROAD

MATLOCK

DE4 3NL

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Training

Training provider

CHESTERFIELD COLLEGE

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Alyce Hunt

hunta@chesterfield.ac.uk

07956914838

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Before you apply

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