This is a fantastic opportunity to join a friendly, growing team in a leading mobile technology organisation in North Bristol. TRG Solutions (formerly Symec) are leaders in their field and well-respected experts in the industry. As long-time employers of apprentices, you’ll receive exceptional support to begin a career in IT.

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Closing date: today

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday, 9.00am - 5.00pm

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    01 Mar 2024

  • Date posted

    01 Feb 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Working in the service and repair team, you’ll be working with the operation of repairs and learning how to support the service repair team.

You will learn:

  • Swapping out faulty devices
  • Ensuring repaired devices meet customer requirements
  • Maintaining stock levels
  • Helping manage the repair workloads
  • Maintaining documentation
  • Resolving issues

Any other reasonable tasks delegated by your line manager.

The training you will be getting

During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours,

Covering topics such as:

  • Data Security
  • Hardware & Software
  • Computer Networking and so much more.

You will undertake the ground-breaking Professional Apprenticeships ICT Level 3 qualification. Professional Apprenticeships hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021. We also boast the highest Ofsted rating, which only a select few training providers in the region have.

The programme is designed to mould you into a high-level, all-rounded technician.

You will learn in detail about:

  • Cloud & Mobile Technologies
  • Technical Problem Solving
  • Advanced-Data Security
  • Computer Networks
  • IT Communication & much more.

These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.

What to expect at the end of your apprenticeship

There are opportunities to progress into a permanent role in IT support for the right candidate. TRG Solutions are looking for driven, passionate individuals who want to succeed and they will support you growing as they grow.

Previous apprentices have gone on to secure fantastic permanent roles within the company and you can look forward to some exciting career opportunities upon successful completion of your apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Logical, Team working, Initiative, Patience, Interest in mobile technology, Ability to embrace change


GCSE or equivalent English (Grade 4/C or above) Essential
GCSE or equivalent Maths (Grade 4/C or above) Essential

About the employer

TRG Solutions are an award-winning leader in the supply and management of mobile technology, working within various markets including Retail, Transport & Logistics, Warehousing, Distribution and Field Services. They are a young, driven, and passionate organisation which is focused on growing rapidly, with a friendly, welcoming culture. This sought-after role won’t be around for long so apply now!







BS16 7FL

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Information communications technician

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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