If you'd like to work in a law firm, then this could be the perfect place to start out your career. Providing reception duties for the office and being first point of contact, you will answer phone calls to staff, sort & deliver mail, greet visitors when they arrive, provide admin support via phone and email, and many other duties.
Closing date: 11 Mar 2024
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
Total hours per week: 35
Possible start date
18 Apr 2024
01 Feb 2024
Level 2 (GCSE)
What you will do in your working day
Providing reception duties for the office and being first point of contact you will;
- Meet and greet visitors
- Telephone duties: answering the phone and taking messages
- Filing, photocopying, and general typing
- Managing stationery levels
- Training provided on our case management system
- Scanning in of documents correctly
- Ensuring all documents are scanned into system correctly before file closure
- Closing and archiving files
- Franking all post
- Taking post to post office
- Ensuring kitchen supplies or maintained
- Answering all incoming calls and designate as appropriate.
- Providing an efficient and fully comprehensive clerical service to the Legal Services team.
The training you will be getting
- Level 2 Customer Service Apprenticeship Standard
- Preperation for End Point Assessment
What to expect at the end of your apprenticeship
Full-time permanent contract and wage increase to NLW for age group upon successful completion of apprenticeship.
Requirements and prospects
Desired skills and personal qualities
GCSE or equivalent Maths (Grade 4 / C and above) Essential
About the employer
EAST DURHAM COLLEGE
Adjustments for experience
You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:
- qualifications, like an NVQ in a relevant field
- industry or sector experience
Customer service practitioner
Level 2 (GCSE)
If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.
You should be prepared to show your competence, and evidence of relevant qualifications
Before you apply
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