Apprentice (Water Network Technician) United Utilities

Want to be part of building a greener, healthier & stronger North West? We’ll provide you with industry leading skills & the experience you’ll need to succeed in your career. Join us as a water network apprentice you'll learn to operate & look after all of the kit we use to produce, treat & deliver water to homes & businesses across the North West.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 03 Mar 2024

Apprenticeship summary

  • Annual wage


    Annual increase

  • Working week

    Monday - Friday 8.00am - 4.00pm.

    Total hours per week: 37.0

  • Expected duration

    36 Months

  • Possible start date

    04 Sep 2024

  • Date posted

    02 Feb 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

No two days are ever the same as a water network apprentice.

During your 36 month apprenticeship, you'll learn to operate and look after all of the kit we use to produce, treat and deliver water to homes and businesses across the North West.

For the first two years of your apprenticeship, you'll spend your time learning the ropes as a water network delivery apprentice. After this time, you'll be assigned to a specific water network role, as a water network technician or a water customer technician, enabling you to become an expert in your field. 

What you’ll learn from us:

  • How to resolve customer queries
  • How to respond to water quality complaints
  • How to support the business during incidents and events
  • How to look after all of our pipes, mains and pumping stations

The training you will be getting

  • Successful apprentices will achieve a Level 3 Water Process Technician Apprenticeship Standard which is endorsed by the Institute for Apprenticeships
  • Training will be Apprentice workplace and block release, 1 week every month for the first 12 months

What to expect at the end of your apprenticeship

Water Industry Network Technician.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Number skills, Logical, Team working, Initiative, Non judgemental, Patience


GCSE or equivalent Must include Maths, English and Science or Tech (Grade 5 GCSEs, grades A-C or 9-4) Essential

About the employer

United Utilities is responsible for water and wastewater services in the North West of England. Our purpose is to provide great water and more for the North West. We deliver 1.8 billion litres of water a day to more than 3 million homes and businesses in the North West, as well as treating all the wastewater which disappears around the U-bend. Keeping the region flowing relies on a vast behind the scenes operation, involving hundreds of reservoirs, treatment works and pumping stations; thousands of kilometres of water pipes and sewers and a 5,000 strong workforce.


United Utilities




CA11 0AB

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Water industry network technician

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 03 Mar 2024