Customer Administration Support Apprenticeship ENVIROTECH FACILITIES MANAGEMENT LTD

This is an exciting opportunity to join a dynamic team, that delivers bespoke design, build, and maintenance services to an impressive client list across the UK. As Customer Admin Support, you'll play a crucial role as the initial point of contact for clients, suppliers, employees, and visitors. Develop your skills and start your career now!

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 26 Mar 2024

Apprenticeship summary

  • Annual wage

    £11,200.00

  • Working week

    Monday - Friday, 09:00 - 17:00.

    Total hours per week: 40

  • Expected duration

    12 Months

  • Possible start date

    01 Apr 2024

  • Date posted

    31 Jan 2024

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000227001

  • Positions

    1 available

What you will do in your working day

Reception Duties:

  • Answering and directing calls, managing messages
  • Greeting and assisting visitors
  • Handling meeting room bookings
  • Managing incoming/outgoing post
  • Receiving and distributing deliveries
  • Assisting in office recycling.

Administrator Duties:

  • Performing secretarial tasks: letters, calls, messages, emails
  • Updating details, filing, photocopying, typing, archiving
  • Managing stationery inventory and reporting
  • Banking cheques, handling postal tasks
  • Organising and storing documentation
  • Professional liaison with clients, subcontractors, suppliers, and third parties

The training you will be getting

  • Level 2 Customer Service Practitioner apprenticeship standard
  • Teaching and learning the skills, knowledge and behaviours within Customer Services

What to expect at the end of your apprenticeship

  • Looking ahead, see this role as a chance to learn and grow within the company. Build skills in admin and customer support that can lead to more responsibilities.

Requirements and prospects

Desired skills and personal qualities

Administrative skills, Attention to detail, Communication skills, Customer care skills, Initiative, Organisation skills, Team working

Qualifications

GCSE or equivalent English (Grade 4 / C or above) Essential
GCSE or equivalent Maths (Grade 4/C or above) Essential

Things to consider

Have you considered wage / location / hours?

About the employer

Envirotech Group delivers bespoke design, build and maintenance services to an impressive client list across the UK. Independently owned and with more than 30 years experience our technical and knowledgeable teams all share one common goal - to help our clients meet their business objectives, improve their workplace environment and be legally compliant.

Employer

ENVIROTECH FACILITIES MANAGEMENT LTD

Address

Envirotech House

26 Roman Way

B46 1HQ

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Training

Training provider

THE NVQ TRAINING CENTRE LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Employer's Application Instructions

Please click on the link below to apply

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 26 Mar 2024