Customer Service Apprentice BLUEBERRY MARKETING SOLUTIONS LTD
Due to significant growth, Blueberry are offering you the chance to join an exciting team of marketing professionals to help deliver across a wide range of campaigns. No day is the same here and you will be working on different projects such as lead generation, customer satisfaction and key account mapping, plus more.
Closing date: 01 Mar 2024
Wage starts at £16,000 and can progress up to £19,000. A bonus scheme is in place.
Total hours per week: 40
Possible start date
17 Mar 2024
01 Feb 2024
Level 2 (GCSE)
What you will do in your working day
- Execute and help to plan telephone campaigns to support business generation for clients
- Work across specific sector-based campaigns to boost business and industry knowledge
- Record learnings regularly for discussion at agreed intervals and participate in the Blueberry Academy Progression Pathway to broaden learnings personally and professionally
- Work alongside campaign team to understand and execute as many elements of campaign planning and delivery as possible
The training you will be getting
Level 2 Customer Service Practitioner.
This programme allows students to develop their skills, knowledge and behaviours through the practical period at college as well as in the workplace doing on the job training. The role overview of a customer service apprentice would be supporting and engaging with different parts of the organisation and interact with external clients.
Duration & start date:
This is a full-time 15-month apprenticeship (12 months for the practical period which includes the day release at college and 3 months for the end point assessment). Potential career progression opportunities are available upon completion.
What to expect at the end of your apprenticeship
The role on offer is diverse and gives you the chance to get your hands dirty and really get stuck in on different projects such as lead generation, customer satisfaction telemarketing, data cleanse and key account mapping exercises. Progression is available to those that show willingness, drive and enthusiasm which can lead to roles such as key account management, campaign planning, team leading and dealing directly with clients, managing client comms and expectations.
Requirements and prospects
Desired skills and personal qualities
GCSE or equivalent Maths (Grade 9-4/A*-C) (Grade 4) Essential
About the employer
LUMINATE EDUCATION GROUP
Adjustments for experience
You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:
- qualifications, like an NVQ in a relevant field
- industry or sector experience
Leeds City College Apprenticeship Team
Customer service practitioner
Level 2 (GCSE)
If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.
You should be prepared to show your competence, and evidence of relevant qualifications
Before you apply
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