Office & Business Administration apprentice TWM Solicitors

FANTASTIC POSITION! TWM Solicitors are seeking an enthusiastic and helpful Office & Administrator apprentice. You’ll assist in the smooth running of the reception and office team, and you’ll learn all aspects of the department. Start your career and APPLY NOW!

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Closing date: 29 Mar 2024

Apprenticeship summary

  • Annual wage


  • Working week

    9.00 am - 5.30 pm, finishing at 5.00 pm on a Friday (one hour for lunch) - Reception is open from 8.00 am to 6.00 pm, you may be required to help out on Reception. You could start at 8.00 am or finish at 6.00 pm. You will be paid for the extra hours that you work.

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    11 Apr 2024

  • Date posted

    29 Jan 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Duties will include, but not limited to:

  • Runs the post desk and collects and delivers the DX and post
  • Manages stationery stock
  • Provides cover on reception at lunchtime and during holiday/sickness absence and possibly on a Thursday or Friday of each week
  • Makes and receives phone calls
  • Welcomes visitors and treats them in a professional manner
  • Keeps the reception area and waiting room tidy and free from litter at all times
  • Takes accurate messages and transcribes any messages from the answer phone each morning (passing these on promptly to the intended recipient)
  • Takes certified copies of passports and utility bills from clients, wears formal office attire in line with the Receptionist’s dress code (dress allowance paid)
  • Maintains and monitors file archiving databases and undertakes associated administration duties including arranging for files to be collected or retrieved from storage as required
  • Undertakes general administration duties including faxing and photocopying (sometimes in large volumes and to distribute appropriately and in a timely manner)
  • Undertakes some physical lifting
  • May be asked to undertake some basic IT work, possibly some typing
  • Runs errands in the town centre
  • Provides refreshments when asked to do so
  • Offers a “can do” and positive attitude to asking for work
  • Archiving of files and deeds

Full training will be given in order to complete the above duties to the best of your ability. TWM Solicitors and Boom Training will provide ongoing guidance to help you with your apprenticeship studies.

The training you will be getting

Level 3 Business Administrator Apprenticeship Standard, which includes:

  • Modules covering Skills, Knowledge, and Behaviours in Business
  • You'll have a personal tutor to guide you through your training
  • You will attend 1:1 sessions with your tutor every 2/3 weeks
  • End Point Assessment (online)
  • Occasional group classes with other learners
  • Functional Skills Level 2 in maths & English if required
  • Business Administrator Certificate from IFATE and City & Guilds

What to expect at the end of your apprenticeship

Yes, following successful completion of the apprenticeship, and depending on their skill set, there is room to grow within the business.

Our recent apprentice has been kept on, promoted (with a pay rise), and they’re smashing it!

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Team working, Initiative, Self motivation, Trustworthy, Conscientiousness


GCSE or equivalent English (Grade 4/C or above) Essential
GCSE or equivalent Maths (Grade 4/C or above) Essential

About the employer

TWM Solicitors is one of the largest legal practices in Surrey, and one of the South East’s leading law firms. It provides a full range of services to individuals, businesses and other organisations. The firm is the product of a significant merger in 2000, but proudly traces its origins back to the 1790s. TWM Solicitors provides unrivalled coverage in Surrey, and Central and South West London. The firm’s hub office in Guildford houses the ever-growing business law and specialist lending practices, while from all locations the firm enjoys a pre-eminent reputation in real estate, private client and family law.


TWM Solicitors


65 Woodbridge Road




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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Amy Gould

0238000 4210

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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