Apprentice Sales Office Administrator S E B INTERNATIONAL LTD

Excellent opportunity to join a well-established organisation as an administrative apprentice within the sales office. Duties will include processing all customer enquiries in a timely and professional manner answering phone calls, dealing with email queries as well as other office duties.

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Closing date: 25 Feb 2024

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Thursday 08:30 -17:00 Friday 08:30- 16:00

    Total hours per week: 39

  • Expected duration

    15 Months

  • Possible start date

    04 Mar 2024

  • Date posted

    25 Jan 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

• Processing all customer enquiries in a timely and professional manner.
• Answering phones, taking messages and transferring calls.
• Processing orders using bespoke computer software.
• Printing documents.
• Photocopying.
• Filing and archiving.
• Liaise externally and internally to maintain customer satisfaction.
• Maintaining department databases on company software.

The training you will be getting

Level 3 Business Administrator apprenticeship standard, including Functional Skills if required.

You will work with expert assessors to develop new knowledge, skills and behaviours within the profession.

You will experience a blended learning model.

This is predominantly a work based programme which means that your learning will take place on the site of your employment and within your contracted working hours. We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our Derby Road campus. Monthly tutorials are held via Microsft Teams.

You will gather learning evidence, journals and off-the-job records using your e-portfolio.

At the end of the planned learning period, it will be agreed that you are ready to enter 'Gateway' and for your End Point Assessment to be arranged.

What to expect at the end of your apprenticeship

The company are committed to maintaining your professional skills after this apprenticeship and will do this using various training methods.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Logical, Team working, Initiative


GCSE or equivalent English (Grade 4/C) Essential
GCSE or equivalent Maths (Grade 4/C) Essential

About the employer

SEB International Ltd have been manufacturing the cable laying and handling equipment contained within this site for over 40 years and thanks to the support of customers our range has developed substantially over the years to provide you with one of the largest selections of cabling equipment found throughout the world.







NG17 7LE

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience



01623 900718

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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