Apprentice - Homeworker Recruitment Executive HAYS TRAVEL LIMITED

Hays Travel apprenticeships are an exciting and credible alternative to other educational routes, where you will still continue your studies working towards a nationally recognised apprenticeship programme. Alongside valuable on-the job experience, you’ll also get a salary at the end of every month!

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 17 May 2024

Apprenticeship summary

  • Annual wage


  • Working week

    Days and shifts are to be confirmed.

    Total hours per week: 37.5

  • Expected duration

    12 Months

  • Possible start date

    02 Sep 2024

  • Date posted

    22 Jan 2024

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Earn while you learn with our award winning training team  
This is an exciting apprenticeship opportunity within our Homeworking recruitment team based in our Head Office in Sunderland.
The aim of this role is to help manage the recruitment function for self-employed roles in our PTC and Academy divisions delivering the recruitment processes in line with business objectives. The core competencies of this role include delivery on the company’s self-employed recruitment strategy, ensuring a positive candidate experience and continuously improving methods of attraction and engagement through self-employed channels.

Key Responsibilities

  • Support the end to end Recruitment Process from the generation of leads, through to Insights Video calls with potential candidates and screening process
  • Support the Review and process all applications, ensuring these are logged onto the database within 24 working hours of receipt
  • Arrange Insights calls for the candidates and ensure attendance is of a high level
  • Follow up calls and emails with potential candidates
  • Arrange Screening interviews for candidates
  • Ensure Insights and Screening notes are kept up to date and any feedback is shared with the Manager where appropriate
  • Work with the Social Media Department to ensure weekly promotion of the Homeworking Propositions
  • Work closely with the Homeworker Operations team regards to New Starter contracts and set up
  • Work closely with the Learning & Development team and other internal departments to ensure that information is always kept up to date and valid
  • Seek new Recruitment opportunities to drive exposure of the Homeworking Brands including online and offline marketing and social media channels
  • Maintain existing Homeworking leads through effective communication and review opportunities to re-open closed lead

Competencies Required

  • Capable of demonstrating a strong attention to detail
  • Ability to prioritise workload and work to deadlines of self and others
  • Positive attitude with a commitment to providing a safe environment for people to work in
  • Promote and maintain the profile of health & safety
  • Proactive and self motivated with a hands on approach
  • Ability to communicate and influence at all levels within the organisation

Technical Skills Required

  • Basic knowledge of computer systems i.e. Microsoft Word and Excel with the ability to utilise its key functionalities
  • Strong attention to detail and accuracy skills
  • File management skills
  • Web Navigation Skills

The training you will be getting

Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship. Many of our team leaders and managers started their careers as apprentices - so there’ll always be someone there to offer you help and guidance on the job.

  • You will work towards a Level 2 Customer Service Apprenticeship, including Functional Skills in English and maths if required

What to expect at the end of your apprenticeship

  • We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice

Requirements and prospects

Desired skills and personal qualities

Communication skills, Passion for Travel industry


GCSE or equivalent GCSE (Grade 4 - 9) Essential

About the employer

Our head office is home to over 500 employees and is the hub of our activity.




Gilbridge House

Keel Square



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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 17 May 2024