Apprentice - Sustainability Assistant HAYS TRAVEL LIMITED

Hays Travel apprenticeships are an exciting and credible alternative to other educational routes, where you will still continue your studies working towards a nationally recognised apprenticeship programme. Alongside valuable on-the job experience, you’ll also get a salary at the end of every month!

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 17 May 2024

Apprenticeship summary

  • Annual wage


  • Working week

    Days and shifts are to be confirmed.

    Total hours per week: 37.5

  • Expected duration

    12 Months

  • Possible start date

    02 Sep 2024

  • Date posted

    22 Jan 2024

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Earn while you learn with our award winning training team  
This is an exciting apprenticeship opportunity working with the Property Team focusing on the company’s Sustainability Strategy.
As a company we are currently working on a strategy to be net zero by 2030 with this role being the main point of contact for all sustainability-related questions.

We require someone with a pure passion for the environment with the main responsibilities including developing plans, implementing procedures and liaising with department heads to manage the companies resources to help reduce the impact it may have on the environment.

You will work with relevant teams, Directors and 3rd party advisors as well as liaising with office staff to help educate them on eco-friendly practices and improve their awareness of how to reduce their own environmental impact. 

You will monitor and evaluate progress, collecting feedback and refreshing policies to ensure the company remans on track for its sustainability goals.

Key Responsibilities:

  • Attend meetings, update minutes and ensure actions are achieved in a timely manner, progressing to be the main point of contact for all sustainability-related issues
  • Developing and maintaining documents within the business
  • Identify areas where the business could improve its sustainability practice
  • Working with relevant teams on marketing strategies to promote the company’s sustainability project
  • Monitoring the company’s sustainability-related data and providing feedback on the progress
  • Keep up to date with relevant legislation and updating the working group where necessary

Competencies Required:

  • A good team player
  • Good organisational skills with the ability to prioritise own workload
  • Ability to build relationships including with internal departments, Director level and external advisors always providing exceptional customer service
  • Ability to work as part of a team in a busy department
  • Strong team player who is supportive and strives for success for themselves and their team
  • An enthusiastic and positive approach to learning and progressing within the company

Technical Skills Required:

  • Basic knowledge of computer systems i.e. Microsoft Word and Excel with the ability to utilise its key functionalities
  • Strong attention to detail and accuracy skills
  • File management skills
  • Web Navigation Skills

The training you will be getting

Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship. Many of our team leaders and managers started their careers as apprentices - so there’ll always be someone there to offer you help and guidance on the job.

  • You will work towards a Level 2 Customer Service Apprenticeship, including Functional Skills in English and maths if required

What to expect at the end of your apprenticeship

  • We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice

Requirements and prospects

Desired skills and personal qualities

Communication skills, Passion for Travel industry


GCSE or equivalent GCSE (Grade 4 - 9) Essential

About the employer

Our head office is home to over 500 employees and is the hub of our activity.




Gilbridge House

Keel Square



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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 17 May 2024