Apprentice - Accounts Payable Clerk HAYS TRAVEL LIMITED

Hays Travel apprenticeships are an exciting and credible alternative to other educational routes, where you will still continue your studies working towards a nationally recognised apprenticeship programme. Alongside valuable on-the job experience, you’ll also get a salary at the end of every month!

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 17 May 2024

Apprenticeship summary

  • Annual wage


  • Working week

    Days and shifts are to be confirmed.

    Total hours per week: 37.5

  • Expected duration

    12 Months

  • Possible start date

    02 Sep 2024

  • Date posted

    22 Jan 2024

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Earn while you learn with our award winning training team
An exciting opportunity has arisen within the Purchasing Department in our Head Office based in Sunderland for an Apprentice Purchasing Clerk.
The role will consist of processing and paying of supplier invoices and ledger management, mainly focusing on rent and utility suppliers.

Key Responsibilities

  • Follow the Supply Chain Set Up Process to ensure company procedures are adhered to when setting up and approving new suppliers
  • Ensure correct bank account details are recorded on Vendor record cards
  • Recording of supplier contracts to company systems
  • Reading and responding in a timely manner to emails from external suppliers as well as our retail and head office colleagues
  • Answering internal and external phone calls, confidently dealing with any issues/queries that may arise
  • Provide support for staff with their ordering needs, which includes but is not limited to stationery, uniform, cleaning items.
  • Monitor requests for and order printed stationery for retail, including business cards, name badges and bank books.
  • Assist branches with scheduled services such as cash and refuse collections, and escalate queries to the appropriate body.
  • Raise Purchase Order numbers
  • Setting up retail staff on uniform supplier website
  • Continuously deliver the highest level of satisfaction and customer service to both internal and external contacts
  • Ensure payments for goods are keyed on time to Finance system

Competencies Required

  • Excellent numeric and problem solving skills
  • Working knowledge of Microsoft Excel and Microsoft Word
  • Strong attention to detail
  • Confident communicator with the ability to build strong inter-departmental relationships
  • The ability to organise and manage work load to meet strict deadlines and department KPI’s
  • Positive and enthusiastic approach
  • Work independently or as part of a team in a busy, active environment

Technical Skills Required

  • Basic knowledge of computer systems i.e. Microsoft Word and Excel with the ability to utilise its key functionalities
  • Strong attention to detail and accuracy skills
  • File management skills
  • Web Navigation Skills

The training you will be getting

Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship. Many of our team leaders and managers started their careers as apprentices - so there’ll always be someone there to offer you help and guidance on the job.

  • You will work towards a Level 2 Customer Service Apprenticeship, including Functional Skills in English and maths if required

What to expect at the end of your apprenticeship

  • We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice

Requirements and prospects

Desired skills and personal qualities

Communication skills, Passion for Travel industry


GCSE or equivalent GCSE (Grade 4 - 9) Essential

About the employer

Our head office is home to over 500 employees and is the hub of our activity.




Gilbridge House

Keel Square



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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 17 May 2024