We're looking to recruit a business Support Apprentice who can assist the business and work in all office departments to gain experience. We are a small team who work very closely together, full training will be given, and you will also be mentored to help you reach your goals.

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Closing date: 30 Mar 2024

Apprenticeship summary

  • Annual wage


    There is a salary range between £10,335 and £15,995, for the right candidate.

  • Working week

    Monday - Friday. The role is based on 30 hours a week, with study time to complete the mandatory 6 hours off the job study time within those hours (TBC).

    Total hours per week: 30

  • Expected duration

    18 Months

  • Possible start date

    08 Apr 2024

  • Date posted

    15 Jan 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Answering the phone and redirecting calls
  • Filing of sensitive information
  • Working with the quotation department, supporting their efforts
  • Photocopying of documents and certificates for all departments
  • Using the shared drive to send information to workers
  • Post administration
  • Assisting with stock control
  • Creating pick lists and work orders for production
  • Ordering components
  • Obtaining quotes from suppliers and looking for new suppliers
  • Assist the HS, ENV, and QA Managers with internal audits

The training you will be getting

  • Business Administration Level 3 qualification 
  • How training will be delivered is to be confirmed

What to expect at the end of your apprenticeship

Progression within the company -

I started with CTS in 2018 as an Administration Assistant, assisting with data processing and other general office duties. Within the next 4 years I received training and encouragement which resulted in progression to an integral management role. Working within a niche market means there’s never a dull day and our close-knit team always provide support and guidance.

-An existing employee of CTS Europe”

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Team working, Initiative, Non judgemental, Patience


GCSE or equivalent English (Grade Level 2/C/4) Essential
GCSE or equivalent Maths (Grade Level 2/C/4) Essential

Things to consider

• Mentoring • Career Path to promotion • Free parking

About the employer

CTS Europe is a company in Suffolk which was established in 1967. We work in a niche Industry which protects steel infrastructure which has been built from deteriorating. This means we are an Environmental company at the frontline as we stop very costly assets from degrading to the point of when they would need to be replaced. Protecting assets is far better than leaving them to waste away.




Unit 12

Merlin Park


IP28 7RD

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


The Apprenticeship Team

01284 788005

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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