Business Administrator Apprentice SPINNEY GARAGE LTD

We are looking for an enthusiastic, hardworking and organised Business Administration Apprentice to join our Service Department at our Holmes Chapel branch. You will be dealing with customer requirements, enquiries, adminsitrational duties plus much more!

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Closing date: 26 Mar 2024

Apprenticeship summary

  • Annual wage

    £14,000.00

    (plus an attendance allowance)

  • Working week

    Monday - Friday, 8.30am - 5.00pm

    Total hours per week: 38.0

  • Expected duration

    21 Months

  • Possible start date

    01 Apr 2024

  • Date posted

    12 Jan 2024

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000222851

  • Positions

    1 available

What you will do in your working day

This role will be dealing directly with customers for all aspects of work including servicing, warranty, insurance and Pre Delivery Inspection.

Duties Include:

  • Dealing with customer requirements for service and vehicle repairs in an efficient and courteous manner, to ensure a high standard of customer satisfaction
  • Dealing with all service enquiries by telephone, email and face-to-face
  • Liaising with workshop teams to ensure timely completion of customer vehicle
  • Liaising with parts and warranty administrator to ensure all claims are completed
  • Support the Service Advisors and Warranty/ Parts Administrators
  • All of the above is working within a Dealer Management system (CRM) to ensure all data is upto date

The training you will be getting

  • Level 3 Business Administrator Apprenticeship Standard

What to expect at the end of your apprenticeship

  • There may be a permenant position available upon successfully completing the apprenticeship

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working

Qualifications

GCSE or equivalent English (Grade 4/C+) Essential
GCSE or equivalent Maths (Grade 4/C+) Essential

Things to consider

Things to consider: You will recieve a attendance allowance. Full training and support will be provided. Customer service is central to everything we do and we aim to offer the very best in the industry.

About the employer

Spinney are a family-run motorhome and caravan business situated in the heart of Cheshire and Staffordshire, with sites in Cranage, Cheshire, Silverdale, Staffordshire and Deeside, Flintshire. We are one of the largest family run motorhome and caravan dealerships in the UK operating alongside the very best manufacturers we supply to a large and loyal customer base. Customer service is central to everything we do and we aim to offer the very best in the industry.

Employer

SPINNEY GARAGE LTD

Address

KNUTSFORD RD

CRANAGE

HOLMES CHAPEL

CW4 8HJ

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Training

Training provider

MACCLESFIELD COLLEGE

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Maxim Business Training

apprenticeshiprecruitment@macclesfield.ac.uk

+441625410022

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Before you apply

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