Business Admin Support Apprentice Pocknells

Based in Maldon, Essex. A Fantastic opportunity has just become available to join the team at Pocknells. With exciting opportunities to learn and develop new skills. This is a great opportunity progress and start a career within accountancy.

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Closing date: 31 Mar 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 9am-5.30pm (1 hour for lunch)

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    01 Apr 2024

  • Date posted

    12 Jan 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

The Position role will include but not limited tasks such as

  • Answering Phones.
  • Meeting/greeting visitors.
  • Creating new client files - including letters of engagement, requesting ID for money laundering check, adding and maintaining information to various client management systems.
  • General office and administrative duties.
  • Scanning post and documents on to our paperless office system
  • The successful candidate will need to be confident speaking to clients via telephone and face to face.

The training you will be getting

  • You will achieve your Level 3 Business Administator Apprenticeship.
  • There will be workshops that you need to attend via Teams.
  • You will have a mentor for one to one teaching and learning.
  • In-house training will be given to support specifics of the role.

What to expect at the end of your apprenticeship

There will be ongoing opportunities for further development and career progression for the right candidate upon completion of the apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Analytical skills, Logical, Team working, Initiative


GCSE or equivalent English (Grade 4/C) Essential
GCSE or equivalent Maths (Grade 4/C) Essential

About the employer

Pocknells is a well-established and growing firm of Chartered Accountants and Registered Auditors. We are a friendly, dynamic team who are client focused and provide a high level of customer service to all our clients.




The Old Police Station,

West Square,



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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Andrea Gregory


Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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