Business Administration Support Apprenticeship FIRST RUNG LIMITED

This opportunity is perfect for individuals seeking to thrive in a dynamic, teamwork-oriented setting dedicated to assisting young people in their pursuit of achievements and progress. This is a great opportunity to enter careers in administration, education, advice and guidance, welfare, and various support agencies for young individuals.

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Closing date: 18 Jul 2024

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday 9am to 5pm

    Total hours per week: 35

  • Expected duration

    18 Months

  • Possible start date

    29 Jul 2024

  • Date posted

    05 Jan 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Key responsibilities:

  • Arrange and record learner recruitment, interview, and induction processes, providing and maintaining all relevant paperwork, printouts, programme eligibility requirements, and documentation.
  • Assist the Learning Progression Advisor (LPA) and Centre Manager (CM) with Arbor upload and maintenance.
  • Initiate and maintain internal learner documentation required for
  • DBS applications, and provide weekly status reports to CM and LPA.
  • Maintain bursary application file and make available Bursary payments spreadsheet for finance and centre purposes weekly
  • Monitor learner attendance, manage attendance call-ups and recordings, and inform all relevant support agencies or schools of attendance reports.
  • Maintain H&S signing in book
  • Update centre Health and Safety file.
  • Compile all learner files, and monitor appropriate signatures and all documentation.
  • Collate, check, and process admin documentation for all programmes.
  • Filing (various)
  • Provide CM/LPA with individual arbor attendance reports and completed induction questionnaire at a six-week assessment meeting.
  • Answer phone and help with enquiries.
  • Arbor and ILR data input
  • Inform learners of all upcoming exams and shutdown periods.
  • Archive files of learners who have left the programme.
  • Yearly archiving for storage is to be completed in mid-August.
  • Maintain records of employers/placements.
  • Maintain external contact records.
  • Maintain learner contact details.
  • Monitor and update all progression information and provide monthly reports to CM and LPA.
  • Maintain learner certificate file.
  • Complete regular stationery stock checks and arrange for appropriate supplies.
  • Maintain and distribute learner snacks and drinks.
  • Attend meetings and type meeting minutes.
  • Maintain and process free school meals spreadsheet.
  • Check classrooms at the end of the day.
  • Monitor fire exits.
  • Update mobile phone with learner details.
  • Arrange for the photocopier to be maintained and all paper and toner available.
  • Maintain laptop and charger tracking of usage and maintenance set up and put away.
  • Maintain your diary and calendar.
  • Attend First Rung promotional events as requested
  • Assist CM/LPA on results day.
  • To work in Colindale and Ponder End Centres as and when required.
  • Attend training as directed by the Centre Manager or Assessor.
    Complete all tasks set by the Assessor or Trainer concerning L3 qualification.
  • Treat details of employers, learners, and centre users as confidential information and to share such information only with those who need it, maintain confidentiality at all times, and ensure compliance with GDPR.
  • Lead on Learner Voice Forum and report to Head of Centres and Inclusion.
  • Assist with the Jack Petchey Award when required.
  • Become familiar with, and put into practice, First Rung’s Health and Safety Policy and procedures.
  • Become familiar with, and put into practice, First Rung’s Equal Opportunity Policy and procedures.
  • Play an active role in all of First Rung’s marketing and promotional image including PR materials and attend marketing events.
  • All First Rung employees are responsible for safeguarding and promoting the welfare of the young people and vulnerable adults they are responsible for and/or come into contact with, following
  • First Rung’s own safeguarding policy and practices.
  • Undertake other duties within First Rung at large as may be reasonably requested

The training you will be getting

  • Level 3 Business Admin Apprenticeship
  • Functional Skills in maths and English (if required)

What to expect at the end of your apprenticeship

If the applicant is successful they can go into further training or employment.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Presentation skills, Administrative skills, Team working


GCSE or equivalent English (Grade C/4) Desired
GCSE or equivalent Maths (Grade C/4) Desired

About the employer

First Rung is a North London based training provider offering training and apprenticeships. We have two centres in Colindale and Ponders End. We have been supporting young people for over 38 years, helping them make that first step into a good job with training and prospects. The team is passionate about delivering the very best training and personal support in a dynamic, fun and friendly environment.








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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Sabreena Valydon

07495 464797

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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