IT Apprentice (3Gi Technology, Colchester) 3GI TECHNOLOGY LIMITED

Provide 1st line technical support to the users. Application support to ensure our users are leveraging cloud systems to their fullest potential. At 3GI, we believe the most valuable resource a firm can have is not its IT, client base or contacts but the people within the firm.

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Closing date: 26 Mar 2024

Apprenticeship summary

  • Annual wage

    £15,000.00

    Salary: £15,000 - £20,000 per year

  • Working week

    Monday - Friday, 9.00am - 5.30pm.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    01 Apr 2024

  • Date posted

    04 Jan 2024

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000220334

  • Positions

    2 available

What you will do in your working day

  • Troubleshooting hardware and software issues and escalating or remediating as required
  • Maintenance and documentation of the registration system
  • Manage user requests for software downloads or installations
  • Maintenance of existing systems
  • Troubleshooting issues with performance

The training you will be getting

Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:

  • Efficiently operate and control your ICT infrastructure - physical or virtual hardware, software, network services and data storage
  • Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components
  • Prioritise systems support tasks and monitor and maintaining system performance
  • Maintain regulatory, legal and professional standards
  • Support the information systems needs for your business

What to expect at the end of your apprenticeship

  • The role offers long term security and the opportunity to progress into a permanent position

Requirements and prospects

Desired skills and personal qualities

Communication skills, Organisation skills, Customer service skills, Willingness to learn, Passion for technology, Methodological, Thirst for knowledge

Qualifications

GCSE or equivalent English (Grade A*-C/9-4 or equivalent) Essential
GCSE or equivalent maths (Grade A*-C/9-4 or equivalent) Essential

Things to consider

You will be based in the St Peters office in Colchester. You will be required to travel to each of their 11 Branches all based in Essex.

About the employer

At 3Gi we believe the most valuable resource a firm can have is not its IT, client base or contacts but the people within the firm. The people reflect a company’s ethics and principles and the people at 3Gi are hardworking and willing to go the extra mile for a client. As a result, we offer a wide range of services which are professional, responsive, and competitively priced.

Employer

3GI TECHNOLOGY LIMITED

Address

55 North Hill

Colchester

CO1 1PX

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Training

Training provider

ESTIO TRAINING LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Raymond Duke

Raymond.Duke@estio.co.uk

02038342872

Apprenticeship standard

Information communications technician

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Before you apply

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