2024 Cloud Operations Technology Apprenticeship Programme - Kingswood, Surrey UK Fidelity International

AWSOps are a global team enabling Fidelity's transition to the cloud in a safe and secure way. They do this through leveraging modern engineering practices, prioritising quality and automation. Fidelity’s technology teams are able to build their mission-critical workloads upon the platform we offer, meaning our work enables success.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 10 Mar 2024

Apprenticeship summary

  • Annual wage


    £500 sign on bonus

  • Working week

    Mon-Fri 9am-5pm

    Total hours per week: 37

  • Expected duration

    2 Years

  • Possible start date

    02 Sep 2024

  • Date posted

    20 Dec 2023

  • Apprenticeship level

    Level 4 (Higher national Certificate)

  • Reference number


  • Positions

    1 available

What you will do in your working day

We don’t expect you to come straight in and know everything about what we do. Whatever you’ve studied, we’ll help make sure you get the most out of your time with us.

AWSOps are a global team enabling Fidelity's transition to the cloud in a safe and secure way. They do this through leveraging modern DevOps engineering practices, prioritising quality and automating everything they do. They build a robust Amazon Web Services platform that is of the highest quality and aim for zero downtime. All members of the team are equal, and we practice paired programming and test-driven deployment - key terms you will become familiar with, should you be successful in this programme. The Team are based in 3 regions: the UK, India, and China.  Fidelity’s technology teams are able to build their mission-critical workloads upon the platform we offer, meaning our work enables capabilities and success for both our internal and external customers. It is important, relevant, and strategic work which is vital to Fidelity’s operations.


Key responsibilities:

  • Delivering new capabilities and services to improve the efficiency and security of the platform, helping the business to grow and succeed.
    Interfacing with different teams to understand their needs, delivering secure and resilient platforms that are aligned to regulatory requirements.
    Supporting and guiding internal teams across technology to resolve issues and to understand the AWS Platform
    Working in pairs within the team to develop new code in our automation pipeline, and to review code before it is deployed

We’re looking for people that are interested in both the industry and the sector but ultimately, we are looking for those seeking a career which will reward them with both job satisfaction and career development. During your apprenticeship, you will gain important insights and skills which will prepare you well for your future, as well as learning from some of the best in the industry.

  • You don’t need to have an IT related background, but an interest in people, customer satisfaction, computing, systems and engineering are attributes we admire.
    A ‘Can do’ attitude, somebody who is brave and willing to challenge the status quo. We all learn from each other on a daily basis in this team.
    You will have the ability to build rapport and networks with fellow employees internally and customers externally and will look for new ways to improve the services we offer through showcasing Fidelity’s values of integrity and trust.
    You’ll be highly energetic and inquisitive with a creative mind and will continuously look to identify new ways of working and solving problems.
    We value candidates who still have an interest in learning and who want to build a rewarding career - we’re investing in your career for the long-term.
    You’ll have a keen interest in learning new technologies with good attention to detail.

The training you will be getting

Over your two-year apprenticeship programme, you will be based in our Surrey offices, where you’ll not only learn how our technology team contribute to making our organisation work seamlessly, but also build your knowledge of the wider business.

You’ll start your apprenticeship with a mini-induction during which we’ll introduce you to investment management and how it fits into the City. After that, there are many more ways to develop your skills as your apprenticeship progresses.

At every stage, your development will be underpinned by the best apprenticeship training and professional certified courses. You'll be completing training during one day each week.

Unlike other firms that hire on a volume basis, we take on a select number of apprentices. You will be highly valued here, so your development is heavily invested in from day one.

Social and networking events will help you get to know our people and culture. All the while you’ll be learning on the job, working to clear goals and understanding your own potential.

What to expect at the end of your apprenticeship

During your time with us you’ll get to learn even more about what you enjoy, what you’re great at, and how to develop the career path that’s perfect for you. Our apprenticeship programmes may even lead to full-time opportunities if that’s what you’re looking for.

Requirements and prospects

Desired skills and personal qualities

IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Analytical skills, Logical, Initiative


GCSE or equivalent English (Grade 4+) Essential
GCSE or equivalent Maths (Grade 4+) Essential
A Level or equivalent Any - must be achieved by September 2024 (Grade Any) Essential

About the employer

At Fidelity International, we see our apprentices as a vital part of our business. We’ll give you the support and training you need to succeed, whilst gaining a qualification. In return, you’ll help us deliver world class services and become highly knowledgeable about our business. We offer investment solutions and services and retirement expertise to more than 2.4 million customers globally. As a privately held, purpose-driven company with a 50-year heritage, we think generationally and invest for the long term. By combining our asset management expertise with our solutions for workplace and personal investing, we work together to build better financial futures. Our people are passionate, engaged, smart and curious, and we give them the independence and the confidence to make a difference. While we take pride in the excellence of our investment solutions and client service, we know we can always do better. We are honest, respectful and make tough calls, challenging the status quo to achieve better outcomes through innovation. Above all else, we always put our clients first. We know that having a diverse range of employees and an inclusive environment where people can be themselves leads to better business and Fidelity is about creating a culture where people’s differences are welcomed, encouraged and celebrated.


Fidelity International


Beech Gate

KT20 6RP


Early Careers Recruitment Team


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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

DevOps engineer

Level 4 (Higher national Certificate)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

1. Application Form and CV - no cover letter or essay questions 2. Explore Fidelity online strengths-based assessment 3. Life at Fidelity video interview 4. Assessment centre

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 10 Mar 2024