Vehicle Parts Advisor Apprentice - Eastbourne BIRCHWOOD MOTOR GROUP LIMITED
An exciting opportunity for an apprentice to work alongside fully qualified parts advisors to be fully trained in sourcing and supplying parts for light vehicles. You will be handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts.
Closing date: 31 May 2024
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
Total hours per week: 40.0
Possible start date
01 Jun 2024
19 Dec 2023
Level 2 (GCSE)
What you will do in your working day
- Safe storage of parts
- Handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts
- Monitoring and solving customer problems/enquiries and processing customer’s orders
- The parts advisor apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme - ECAT
- A parts advisor apprentice will support the dealership, improve sales and provide excellent customer service
The training you will be getting
Customer Service Practitioner Level 2 Apprenticeship standard:
- Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4 weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course
An apprentice’s training includes:
- VRQ in the parts industry
What to expect at the end of your apprenticeship
The right candidate may progress into a full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities are endless. By having a highly regarded set of skills, apprentices can go on to develop their career within specific interests they may have, such as progressing through the dealership.
Requirements and prospects
Desired skills and personal qualities
About the employer
Adjustments for experience
You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:
- qualifications, like an NVQ in a relevant field
- industry or sector experience
Customer service practitioner
Level 2 (GCSE)
If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.
You should be prepared to show your competence, and evidence of relevant qualifications
Before you apply
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