Business Administration Apprenticeship
BULKTAINER LOGISTICS (EUROPE) LTD
North Yorkshire, TS9 5PT
Closes on Tuesday 18 March
Posted on 6 December 2023
Contents
Summary
Bulktainer Logistics (Europe) Ltd are offering the chance for a candidate to take part in a Business Admin Apprenticeship. You will be the first point of contact for a defined list of customers. Handle order requests, queries and help deliver excellent customer service. Ensure accurate and timely recharge of additional costs. You will also keep customers informed of any impact or changes to their orders as soon as possible and in the case of delays, provide alternative options and costs with the communication.
- Annual wage
- £12,480 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday (exact hours to be confirmed).
37 hours a week
- Possible start date
-
Tuesday 25 March
- Duration
-
1 year 6 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Taking responsibility for one's own, co-workers and stakeholders health and safety.
- Keep customers informed of any impact or changes to their orders as soon as possible and in the case of delays, provide alternative options and costs with the communication.
- Ensure key events of the transports are communicated immediately such as load and delivery confirmations.
- Through the creation of an order, ensure all the required details are captured in the system and communicate key requirements to other internal departments to ensure all customer requests are met.
- Through the kickback report and review of the jobs after completion, review, advise the customer and recharge all applicable additional costs.
- Review and monitor templates against completed orders to ensure all necessary instructions are available for relevant parties.
- Review complaints and implement safeguards to avoid repeated issues. Highlight to Team Leader any costs repeatedly incurred that are unrecoverable.
- Compile and produce any customer requested reports, such as OTIF, extra cost reports etc. within the timeframe required.
- Any other ad hoc administration duties where necessary.
Where you’ll work
Bulk Tainer Logistics Ltd
22 Ellerbeck Court
Stokesley Industrial Estate
North Yorkshire
TS9 5PT
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
ITEC NORTH EAST LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
Your training plan
Level 3 Business Administrator Apprenticeship Standard which includes:
- Level 2 Functional Skills in maths and English (if required)
- End-Point Assessment (EPA)
- Blended on/off the job training and location to be confirmed.
Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:
- IT
- Record and document production
- Decision making
- Interpersonal skills
- Communication
- Quality
- Planning and organisation
- Project management
- Relevant regulation
- Policies
- External environment factors
Requirements
Desirable qualifications
GCSE or equivalent in:
- English (grade 4)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Team working
- Initiative
About this company
Bulk Tainer Logistics is a privately owned business established in 2009. We are a provider of bespoke transport services for the shipment of bulk liquid products on a global basis.
After this apprenticeship
Possibility of a full-time position upon completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
ITEC NORTH EAST LIMITED
The reference code for this apprenticeship is VAC1000217139.
Apply now
Closes on Tuesday 18 March
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