Customer Service Apprentice DESIGN STITCH SEW LTD

At Design Stitch you will be working within our production unit working with embroidery machines and learning the process embroidery and print with state or the art equipment.

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Closing date: 25 Feb 2024

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday between 9am to 5pm.

    Total hours per week: 30

  • Expected duration

    18 Months

  • Possible start date

    26 Feb 2024

  • Date posted

    07 Dec 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Helping increase social media presence
  • Using different social media platforms 
  • Using embroidery machines
  • Dealing with customers on the phone and face to face
  • Using different types of machinery 

The training you will be getting

Level 2 Customer Service Practitioner Apprenticeship Standard, including:

  • Knowledge, Skills & Behaviours
  • Level 1/2 Functional Skills maths (if required)
  • Level 1/2 Functional Skills English (if required)
  • End-Point Assessment
  • Training and training location to be confirmed

What to expect at the end of your apprenticeship

  • After completion of your apprenticeship you will potentially have the opportunity to progress into a  full time position within the business

Requirements and prospects

Desired skills and personal qualities

Communication skills, Customer care skills, Administrative skills, Creative, Patience


GCSE or equivalent English (Grade C/4) Desired
GCSE or equivalent Maths (Grade C/4) Desired

About the employer

At Design Stitch we are an embroidery workwear company that also supplies school uniforms to parents and schools. Our customers range from B2B and B2C. At Design Stitch we are an embroidery workwear company that also supplies school uniforms to parents and schools.







CH46 4TP

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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