Apprentice School Admin Assistant Westlands Academy

Under the direction/instruction of senior staff: Provide general admin and reception support at Westlands Academy. You will join, and be supported by, a team of administration colleagues dedicated to providing high-quality and efficient administrative services, who are experienced in supporting colleagues through the apprenticeship process.

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Closing date: 10 Mar 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, hours to be confirmed. Term time only plus 5 PD days.

    Total hours per week: 32.50

  • Expected duration

    18 Months

  • Possible start date

    18 Mar 2024

  • Date posted

    05 Dec 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Postholders working to this job description may undertake any of the following main duties and responsibilities:

  • To deal with enquiries by telephone and face to face, and ensure that they are dealt with effectively and efficiently e.g. answering routine queries and taking messages where appropriate
  • Overseeing the correct operation of the telephone network
  • To ensure that visitors to the school are received courteously and punctually whilst observing the appropriate security procedures
  • Dealing with enquiries from staff and pupils as appropriate
  • Routine photocopying and document collation
  • Undertaking a variety of clerical duties including filing
  • Provide cover/assistance to other members of staff as required
  • To safeguard and promote the welfare of children with whom you come into contact, including adhering to all specified procedures
  • To carry out your duties with full regard to the Trust’s Equality Policy
  • To comply with Health and Safety policies, organisation's statements and procedures, report any incidents/accidents/hazards and take a proactive approach to health and safety matters to protect both yourself and others

Any other duties of a similar nature related to the post which may be required from time to time.

The training you will be getting

  • Level 3 Business Administration at Stockton Riverside College
  • Functional Skills maths and English, if required
  • Blended on/off the job training and location to be confirmed

What to expect at the end of your apprenticeship

An opportunity for a full-time position at the end of the apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Organisation skills, Team working, Knowledge of Data protection, Confidentiality, Able to relate to children, Accurate, IT literate, Motivated, Willing to complete training, Emotional resilience


GCSE or equivalent English (Grade A*-C/9-4) Desired
GCSE or equivalent Maths (Grade A*-C/9-4) Desired

Things to consider

The successful applicant will be subject to relevant vetting checks, including a satisfactory DBS check before an offer of appointment is confirmed. Following the appointment, the employee will be subject to re-checking as required from time to time by the trust.

About the employer

Westlands Academy at Thornaby is situated on the site of a World War Two airfield and is part of an aerodrome memorial walk. There has been a school on this site since 1977. Westlands Academy is an 11-16 SEMHD school and is part of Horizons Specialist Academy Trust. Every young person who is referred to our Academy has experienced difficulties at their previous school, or within the community or indeed both. We give everyone who joins our school a fresh start by helping the young person to break negative cycles of behaviour and give them the opportunity to change. Fundamental to this process is having a supportive, multi skilled staff group that foster positive caring relationships with our young people. Our Motto is Forward Together and that’s exactly what we do.


Westlands Academy


Westlands Academy

Eltham Cresent


TS17 9RA

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Anna Harper

07436 795883

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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