International Customs Apprentice DHL Supply Chain limited

Our International Freight Forwarding Customs Programme is all about developing the skills required to become a subject matter expert. From day one, you'll take on real responsibility with a supportive culture that helps you get the most out of your time as an Apprentice, whilst building on your stakeholder management skills.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 23 Feb 2024

Apprenticeship summary

  • Annual wage


    As part of a growing DHL population, you'll receive access to a variety of excellent benefits including 25 days holiday, pension scheme, medical cover, childcare vouchers, retail discounts, mental health support, and private GP services.

  • Working week

    Shift Patterns will apply and be announced closer to the start date.

    Total hours per week: 40.0

  • Expected duration

    24 Months

  • Possible start date

    05 Sep 2024

  • Date posted

    06 Dec 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    2 available

What you will do in your working day

Logistics is more than getting the product from A to B. At DHL Supply Chain we combine management and value-added services with our customised, integrated logistics solutions which drive resilience, and efficiency, improve quality, and create competitive advantage. Our Data Teams assist the operational and Functional Teams in creating meaningful data which allows informed decisions to be made to ensure we are operating with financial and KPI agreed terms

Working within our freight planning Team, you will work with a passionate team focusing on the below and many more.

Duties will include:

  • Ensure compliance regulations are followed at all times to ensure no delays
  • Working with Carriers to transport goods to meet the Customer's requirements.
  • Creation of GMR/GVMS vital documents to ensure carrier can move through ports successfully.
  • Meet all target KPIs
  • Carrier Management
  • Route cause analysis
  • Effective communication
  • Stakeholder Management

The training you will be getting

  • As part of the International Customs Apprenticeship (International Freight Forwarding) Level 3 Apprenticeship, they will complete the learning online through SR Apprenticeships and on-site learning at their dedicated DHL Supply Chain site

What to expect at the end of your apprenticeship

  • We want Apprentices to build their careers, with the option to complete a  further Apprenticeship after completing Level 3 International Freight Forwarding
  • Apprentices can contribute their ideas to influence the success of our business and be a part of an organization that makes an impact on society as well as on the world of logistics. After your programme you will transition into the Alumni community to continue the growth of your career

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative


GCSE or equivalent English (Grade Grade C and above/4-9) Essential
GCSE or equivalent Maths (Grade Grade C and above/4-9) Essential

About the employer

Founded in 1969, DHL is the world's leading logistics company. Our 395,000 people in over 220 countries and territories work every day to help our customers cross borders, reach new markets and grow their businesses. DHL Supply Chain, part of the DHL Group, is the world's leading logistics provider and by joining DHL Supply Chain, you are joining a company that offers limitless opportunities to grow


DHL Supply Chain limited


DHL Supply Chain

Logistics Operation Centre


B92 9EP


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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

International freight forwarding specialist

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 23 Feb 2024