Apprenticeship Advisor RICHARD SANDERS LTD

This is a fantastic opportunity for someone looking for a customer focused role working for a well-established and reputable car dealership. As part of your role you will be , meeting and greeting customers on arrival and dealing with them in a professional manner, processing service paperwork on the system. A varied , interesting exciting role!

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Closing date: 24 Mar 2024

Apprenticeship summary

  • Annual wage

    £16,000.00

    £16,000 per annum + bonus OTE (on target earnings) of £20k in first year. Once qualified increased basic salary + OTE of 30k.

  • Working week

    Monday to Friday 8am to 5:30pm + 1 in 3 Saturday morning rota 8.30am to 12.30pm.

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    07 Apr 2024

  • Date posted

    29 Nov 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000215533

  • Positions

    1 available

What you will do in your working day

This is a fantastic opportunity for someone looking for a customer focused role working for a well-established and reputable car dealership.

Established in 2002, the client proudly represents the Renault, Dacia, Nissan and Peugeot with franchises in Kettering and Northampton. They pride themselves in offering an exemplary level of service in all aspects of the business.

This role will be based in the Kettering dealership and will involve providing a top-notch service to customers face-to-face and over the phone in an effective and professional manner.

 

Key responsibilities:

·       Meeting and greeting customers on arrival and dealing with them in a professional manner

·       Booking in car services with customers over the phone and confirming on email/text

·       Contacting customers with service updates and notifying customers if they require works to be done on their vehicles

·       Dealing with customer queries and requests

·       Liaising with the technical team on timeframes for service completions

·       Processing service paperwork on the system

·       General administration duties

 

Person specification:

The client is looking for someone who is articulate, a strong communicator, able to handle customers in a professional manner and very driven. Mature, flexible and eager to learn.

 

The training you will be getting

  • Business Administration level 3
  • Remote training delivery
  • Onefile
  • VLE
  • 6 hours of dedicated training time every week

What to expect at the end of your apprenticeship

Possible fulltime permanent position upon completion of the apprenticeship.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative

Qualifications

GCSE or equivalent English (Grade 4/C) Essential
GCSE or equivalent Maths (Grade 4/C) Essential

About the employer

Established in 2002, the client proudly represents the Renault, Dacia, Nissan and Peugeot with franchises in Kettering and Northampton. They pride themselves in offering an exemplary level of service in all aspects of the business. This role will be based in the Kettering dealership and will involve providing a top-notch service to customers face-to-face and over the phone in an effective and professional manner. They are now looking for an apprentice to join their friendly team.

Employer

RICHARD SANDERS LTD

Address

NORTHFIELD AVENUE

KETTERING

NN16 9HU

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Training

Training provider

STARTING OFF LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Sophie Charalambous

sophie.charalambous@startingoff.co.uk

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Before you apply

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