Business and Client Support Apprentice PSP INSURANCE & FINANCIAL SOLUTIONS LTD trading as ATOM INSURANCE BROKERS

An exciting new role for an enthusiastic and reliable individual to assist a very busy customer/client based service team. You will be responsible for liaising with existing and potential new clients to promoting company products both face to face and over the phone.

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Closing date: 29 Jun 2024

Apprenticeship summary

  • Annual wage

    £15,750.00

  • Working week

    Monday - Friday, 9.00am - 5.00pm (1 hour unpaid lunch break)

    Total hours per week: 35

  • Expected duration

    18 Months

  • Possible start date

    01 Jul 2024

  • Date posted

    23 Nov 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000214096

  • Positions

    1 available

What you will do in your working day

The role is to provide customer/client service support and assistance to a busy sales team. This will involve processing renewal instructions and mid-term changes to insurance policies, dealing with questions and queries from clients and insurers, keeping business records up to date, checking documents to ensure they are correct and corresponding with clients in a compliant and timely manner. 

Other tasks will include;

  • Assisting with inbound and outbound telephone calls/enquiries to both clients and business contacts
  • Providing guidance to customers/clients through quotation requests
  • Ensuring business records are kept up to date
  • Photocopying, filing and scanning of documents and any other business/office admin tasks as necessary

The training you will be getting

  • Full Business Administrator Apprenticeship Standard - Level 3
  • On -the-job training to support job role/development
  • Employer will allocate dedicated training time for off-the-job training as required for the qualification
  • Functional Skills support - maths/English - if required

What to expect at the end of your apprenticeship

  • There are full time employment/progression opportunities available upon successful completion of the Level 3 qualification with many different career routes available, all of which will be supported by additional training and mentoring.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Customer care skills, Analytical skills, Team working, Initiative

Qualifications

GCSE or equivalent English (Grade A*/9 - C/4) Desired
GCSE or equivalent Mathematics (Grade A*/9 - C/4) Desired

About the employer

PSP are independent advisers covering all aspects of general insurance. PSP specialise in corporate and individual insurance protection. The role will focus mainly on commercial general insurance products. A lack of knowledge of insurance is not a disadvantage as full training will be provided by the company,

Employer

PSP INSURANCE & FINANCIAL SOLUTIONS LTD trading as ATOM INSURANCE BROKERS

Address

Blackdown House

Blackbrook Park Avenue

Taunton

TA1 2PX

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Training

Training provider

FOCUS TRAINING (SW) LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Trevor Barnes

trevor.b@tftg.org

07836 536590

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Before you apply

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