Administrative Assistant Apprentice FORCES RESETTLEMENT 120WA67

The main purpose of your role/function is to provide general administrative support to Forces Resettlement Services CIC. The successful apprentice will develop a thorough knowledge of the Company role, services, functions and associated organisations i.e. Military, resettlement etc.

Sign in to apply

Closing date: 07 Mar 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Thursday, 08.00am – 16.45pm with 45 minute unpaid break. Friday, 08.00am – 12.30pm

    Total hours per week: 36.5

  • Expected duration

    19 Months

  • Possible start date

    08 Mar 2024

  • Date posted

    27 Nov 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day


  • Receiving telephone calls and either take messages, pass to appropriate person or if possible deal with yourself
  • Make telephone calls as appropriate or as instructed
  • Photocopying/scanning
  • Laminating
  • Preparation and printing of letters and documents
  • Preparation of outgoing mail and actual posting of outgoing mail
  • Preparation of spreadsheet and PowerPoint files as required
  • Resourcing for potential recruitment candidates, event attendees and/or potential BFRS members
  • Company research
  • Website content management
  • Send and receive emails
  • Send and receive faxes
  • Data entry
  • Reception and hospitality of visitors
  • Identifying health & safety risks and reporting to line manager for action

From time to time you will be required to attend and assist at various events and activities around the UK, this will involve a variety of duties, which may vary depending on the event type and location, these will include:

  • Setting up display stands and reception point
  • Meeting, greeting, briefing and responding to exhibitor queries
  • Meeting, greeting, briefing and responding to visitor queries
  • Identifying health & safety risks and reporting to line manager for action
  • Carry out follow-up action ie process CVs, information and other data as instructed

The training you will be getting

  • Level 3 Business Administration Standard
  • Functional skills in maths and English if required
  • 5 Additional day courses with HOET

What to expect at the end of your apprenticeship

  • It is hoped on successful completion of the Apprenticeship programme a permanent position will be offered, however this isn’t guaranteed

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Presentation skills, Administrative skills, Team working, Initiative, Ability to multi-task, Reliable


GCSE or equivalent Maths and English (Grade C/4) Essential

About the employer

British Forces Resettlement Services (BFRS) is a Social Enterprise (SE) that works in support of the Armed Forces Community (AFC). It was established in September 2009 by the company CEO Harry Dean. BFRS primarily social objective is to work as the focal point between the AFC and commercial businesses, helping the AFC to engage face-2-face (F-2-F), digitally with companies across the UK, to ensure the right help, support, and advice is provided when moving into future careers.







CV11 6RY

You must have JavaScript enabled to view a map of the location


Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Rachel OConnor



Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.