Administration Assistant Apprentice ANSTON PHYSIOTHERAPY LTD

We are looking for a hardworking, polite, and friendly individual to join our team at Anston Physiotherapy. They must be able to work as part of a team or individually and always be punctual. Their main responsibilities will be (see list in next section)

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Closing date: 19 Feb 2024

Apprenticeship summary

  • Annual wage



  • Working week

    Monday to Friday Alternating hours between 9am to 5pm and 11am to 7pm

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    20 Feb 2024

  • Date posted

    21 Nov 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Your duties will include answering calls, Responding to emails, Greeting patients Printing and scanning Contacting patients for appointments Confirmation calls for appointments on the next day

The training you will be getting

The successful candidate will study a Level 2 Customer service practitioner standard. This will be aided by an assessor who will carry out all assessments as work-based learning within the workplace.

What to expect at the end of your apprenticeship

At the end of the apprenticeship you will receive a level 2 qualification in Customer Services. Following this there will be the potential for a full time job offer at minimum wage for your age group. Full training will be provided for the job role and support will be given if and when needed. We have a team of 3 working within the same building so workload will be monitored and shared out equally.

Requirements and prospects

Desired skills and personal qualities

Administrative skills, Analytical skills, Attention to detail, Initiative, IT skills, Logical, Organisation skills, Problem solving skills


GCSE or equivalent English and Maths (Grade 5) Desired

About the employer

Our company provide physiotherapy treatment for individuals who have been involved in accidents either in cars or at work. We liaise with insurance companies and third parties to arrange treatment at our clinics around the country. We also provide physiotherapy for self referring patients.




12 Lidgett Lane

S25 2QD

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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