Our administrative apprentice will be responsible for supporting all our internal teams with admin tasks. They will provide support to key members of the business, specifically the Managing Director and Operations Director. The apprentice will carry out essential clerical tasks. We will offer Above Minimum Apprenticeship Wage.

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Closing date: 21 Dec 2023

Apprenticeship summary

  • Annual wage

    £8,236.80 to £16,255.20

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Fixed shift patterns

    Total hours per week: 30

  • Expected duration

    21 Months

  • Possible start date

    02 Jan 2024

  • Date posted

    21 Nov 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

·         Answering and directing telephone calls as appropriate

·         Receiving and responding to emails

·         Managing key director’s calendars

·         Booking necessary travel for members of the team and organising business trips

·         Writing meeting minutes where appropriate

·         Completing essential documents/forms on behalf of Directors

·         Working with suppliers/partners to complete reports where appropriate

·         Providing support to visitors of the business

·         Providing support to clients where possible

·         Maintaining filing systems

·         Resolving administrative problems

·         Conducting administrative projects.

The training you will be getting

At the end of your apprenticeship you will get a level 3 Business Administrator qualification. You will recive 20% of the job to study. 

Key Benefits include

·         Modern working environment.

·         Free on-site parking.

·         Company-wide events.

·         Break over Christmas.

·         Fixed shift patterns.

·         Flexi-time.

·         On-the-job training and benefits.

·         CPD with apprenticeship qualification.

·         Casual Fridays.

·         Casual work attire between May to September and throughout December.

·         Opportunities to progress within the company.

·         VDU Eyecare benefits with Specsavers.

What to expect at the end of your apprenticeship

Progression within the company

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Presentation skills, Team working


GCSE or equivalent English and Maths (Grade 4) Desired

About the employer

Collingwood Street Services is a business to business (B2B) consultancy, lending its service to multiple different industries, including energy, merchant services, telecom, insurance, website, and marketing development, and many more. We work with these companies to provide clients the most competitive products and services, ensuring they can run their operations more efficiently.




CAI Building Royal Quays, Business Centre,

North Shields

Newcastle upon Tyne

NE29 6DE

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Nicola Taylor

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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