Apprentice Infrastructure Technician Chesterton Community College

A leading education Trust is looking to attract an IT apprentice to join their team at Chesterton Community College – to support the IT team in the day-to-day running of the school’s ICT network and ensure effective and efficient use of all systems.

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Closing date: 31 Mar 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Shifts to be confirmed, includes off the job training hours as part of the apprenticeship.

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    02 Apr 2024

  • Date posted

    20 Nov 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Provide technical knowledge and support to classroom/non-teaching staff in all aspects of ICT equipment and software use
  • To assist with setting up ICT and Media equipment throughout the College, e.g. assemblies, meetings, exams, performances, and external lettings
  • Answering telephone and pass-by support calls making appropriate use of technical helpdesk systems to capture and track user support requests
  • Maintenance service and repairs of all ICT equipment under the supervision of the relevant IT manager
  • Installation of software and hardware including the updating of drivers and anti-malware software, service packs, software patches and updates
  • To set up user accounts for staff and pupils in accordance with the school’s policies
  • Set up and operation of the school’s visual and audio systems, attending events and functions where necessary
  • Assist with the in the maintenance of the College website and digital signage systems
  • Assist in the maintenance of the college ICT network infrastructure
  • Assist with pupils requiring the services of ICT staff in the classroom, under the guidance of teaching staff/IT Manager
  • Support the future development and expansion of schools’ systems to ensure that the school is able to provide suitable learning resources

The training you will be getting

Information Communications Technician Level 3 (A level) Apprenticeship Standard:

The practical period is the time dedicated to the development of the Knowledge, Skills and Behaviours for your apprenticeship which includes the following components:

  • Digital Core knowledge
  • Networking and Architecture
  • Mobile and Operating Systems
  • Cloud Services
  • Coding and Logic
  • Mobile and Operating Systems
  • Functional Skills maths and English Level 2 (exemptions apply).

Day release at Cambridge campus, plus online workshops.  The apprentice is assigned an assessor through the college, who would typically come out to visit in the workplace to assess workplace competence.

The knowledge side would be provided via remote workshop attendance, assignments, evidence of workplace competence. Portfolio would be checked via an online Smart Assessor.

What to expect at the end of your apprenticeship

  • An Apprenticeship with us has many opportunities in an exciting educational environment working with a skilled professional team, who will help to create exceptional places of learning in our Trust
  • With the expansion of the Trust and our desire to grow further we may be able to offer further career opportunities in the future

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Analytical skills, Team working, Initiative, Patience, Knowledge of MS Windows, Keyboard skills, Interpersonal skills


GCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent Maths (Grade C/4) Essential

Things to consider

Chesterton Community College is part of the Eastern Learning Alliance. The normal place of work will be based at Chesterton Community College but there may be a need to travel to other sites within the Trust. This post is based in a school environment, therefore enhanced DBS checks, among other pre-employment clearances will need to be carried out before you will be able to start at work. You must be able to support our policy on the welfare and safeguarding of children.

About the employer

We provided education to children from age 4 to 18. The Trust has 4 secondary schools two of which have Sixth Form centres, one primary and sports centres. We are based in Cambridge with schools in Impington, Chesterton, Girton, Witchford and Downham Market. One of The Eastern Learning Alliance goals is to improve the quality and richness of the education that we offer to our young people and ICT forms pivotal part of that vision.


Chesterton Community College


Chesterton Community College

Gilbert Road



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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience




Apprenticeship standard

Information communications technician

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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