Level 3 Business Administration Apprenticeship (Live-in Night Porter) - The Galaxie Hotel The Galaxie Hotel

We are seeking a Night Porter Apprentice to join our dynamic team. As a Night Porter Apprentice, you will be responsible for providing excellent customer service during the night shift, maintaining the safety and security of the premises, and learning the various aspects of the hospitality industry.

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Closing date: 22 Dec 2023

Apprenticeship summary

  • Annual wage


    Paid twice per month + Automatic rise in pay after 1 year

  • Working week

    Night shifts and weekends, shifts TBC.

    Total hours per week: 37.5

  • Expected duration

    16 Months

  • Possible start date

    04 Jan 2024

  • Date posted

    15 Nov 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Guest Services: Greet and assist guests during the night shift, ensuring a warm and welcoming atmosphere
  • Safety and Security: Monitor and maintain the security of the premises by conducting regular checks and ensuring all safety protocols are followed
  • Front Desk Support: Assist with check-in and check-out procedures, including handling reservations, registration, and inquiries
  • Housekeeping Support: Perform light cleaning and tidying tasks to ensure the appearance and cleanliness of common areas
  • Emergency Response: Act as a point of contact for emergency situations, following established procedures and protocols
  • Learning and Development: Participate in training sessions to acquire knowledge and skills related to the hospitality industry
  • Team Collaboration: Work closely with the night shift team, including front desk staff, security personnel, and maintenance, to ensure seamless operations
  • Documentation: Maintain records and logs of activities during the shift, including incident reports, guest interactions, and maintenance requests
  • Professionalism: Uphold high standards of professionalism, ethics, and behaviour in line with company policies


  • Eligible for an NUS card for discounts in shops and restaurants,
  • Eligible for an apprenticeship oyster card
  • Automatic rise in pay after 1 year
  • Prizes and vouchers to be won (apprentice of the month),
  • Paid twice a month

Please apply using the link and do not reach out to the client directly. Any contact made with the client could lead to your application not being considered.

The training you will be getting

  • You will work towards your Level 3 Business Administration qualification across a total duration of 16 months!
  • Training provider: LMP Group (Rated 3rd best apprenticeship training provider across the UK)!
  • All online/remote learning, no classroom or college day release
  • An allocated tutor will support you throughout the apprenticeship!

What to expect at the end of your apprenticeship

  • A potential full time role for the right candidate 
  • Further progression may well be available in other areas within our sector, upon successful completion of the apprenticeship

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Customer care skills, Administrative skills, Team working, Honest and Reliable


GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential

Things to consider

Please be aware that upon a successful offer of employment the company completes digitalised right-to-work checks and DBS applications via an external provider - Vetting.Com. The company also completes an internal online social media search, in line with Keeping Children Safe in Education guidance. Please google the location prior to applying.

About the employer

We ranked 1st in the "Rate My Apprenticeship" Central & Greater London Employers Award 2021-22 and 3rd in the list of Top 100 employers 2022-23 Inspire ATA Ltd specialise in working with a wide range of clients (nationwide) that want to take on excellent apprentices. Our vision is to "inspire ambition and widen horizons". You should be aware that The Galaxie Hotel a host employer, and you will not be employed by them, you will be employed by Inspire ATA.


The Galaxie Hotel


180 Banbury Road



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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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