IT Apprentice Truro and Penwith Academy Trust

Truro and Penwith Academy Trust are looking for an IT Support Apprentice to join their team. At TPAT you will play a key role Working alongside experienced IT professionals to solve a broad range of IT related issues on a daily basis.

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Closing date: 04 Dec 2023

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday, 9.00am to 4.00pm.

    Total hours per week: 35.0

  • Expected duration

    18 Months

  • Possible start date

    11 Dec 2023

  • Date posted

    17 Nov 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

A typical day at Truro and Penwith Academy Trust will involve:

  • Working alongside experienced IT professionals to solve a broad range of IT related issues on a daily basis

  • Working directly with school staff to advise them on IT related problems and issues

  • Supporting experienced IT professionals in network and hardware installations across the TPAT estate

  • Helping to manage software and remote management systems to support schools

  • Troubleshooting IT problems either on site or remotely to enable schools to function effectively

Although the vacancy states St Ives School as the location there may be an opportunity to work from either Cape Cornwall School or Mullion Secondary School.

The training you will be getting

  • You will be working towards a Level 3 Digital Support Technician Apprenticeship standard
  • You will receive on and off the job training and support from an assessor and an Apprenticeship Advisor
  • You will be required to attend Cornwall College St Austell on a weekly basis as part of the apprenticeship training

What to expect at the end of your apprenticeship

  • Apprentices have the opportunity to progress on to become mobile technicians, network managers and a broad range of IT related roles both in our organisation and across the sector

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Number skills, Analytical skills, Logical, Team working, Initiative, Non judgemental, Patience, Punctual, Proactive


GCSE or equivalent English (Grade 4/C) Essential
GCSE or equivalent Maths (Grade 4/C) Essential

Things to consider

The ability to drive and access to a vehicle is an advantage.

About the employer

Truro and Penwith Academy Trust supports 34 primary and secondary schools across the length and breadth of Cornwall. We believe all children and young people should have the best possible life chances and we do this with a relentless drive for the highest possible level of achievement involving academic, creative, sporting and cultural opportunities. We have a shared moral purpose and a shared vision in our schools while celebrating the unique and distinctive features of our school communities within their local context. We genuinely believe in partnership working with our schools, the pupils and their parents and the wider community as each serve to create the best possible outcomes for our children and young people. We also believe that our teachers, leaders and support teams are deeply committed to providing a well-rounded, inspirational, challenging and character-building education for all students throughout their time with us. We are proud to empower them through support, training and career opportunities. With such an outstanding team we are able to ensure every student achieves all that they are capable of and more, regardless of background, culture, heritage or ability.


Truro and Penwith Academy Trust


St Ives School

Higher Tregenna

Carbis Bay

TR26 2BB

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience



01209 616422

Apprenticeship standard

Digital support technician

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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