IT Apprentice Bath and North East Somerset Council
You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and Networking - Cloud Support Specialist - Level 3 Apprenticeship. Duties will include Provide a responsive service to users' needs and assist them in resolving queries.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 05 Dec 2023
Apprenticeship summary
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Annual wage
£19,640.00
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Working week
All details will be confirmed at interview.
Total hours per week: 37.0
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Expected duration
16 Months
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Possible start date
18 Dec 2023
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Date posted
14 Nov 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000212141
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Positions
3 available
What you will do in your working day
- Provide guidance and advice specific to staff on the most effective use of IT systems
- Contribute to the development, review, and revision of IT training materials, as well as assist with training and helping users when required
- Assist in ensuring the Team's services are responsive to community needs and that equal opportunity and health and safety issues are identified and addressed effectively
- Make effective and accessible communication with staff and service users as appropriate
- Apply technical standards, processes, and policies in the supporting of council users
- All IT staff are expected to be flexible in their approach to meeting the needs of the IT Service in delivering to the Council and its customers
- Impart technical information clearly and succinctly to a non-technical audience
- Ensure that day to day activity is focused on service priorities adhering to Council and policies and procedures including technical processes and procedures
Contribute to co-operative working across services in accordance with the Council's Vision and Values and One Council behaviours
The training you will be getting
Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
- Learn on-premise and cloud-enabled technologies and services
- Learn technical content that aligns to and is relevant to employers and the market
- Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
- Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.
What to expect at the end of your apprenticeship
90% of QA Apprentices secure permanent employment after finishing their apprenticeship.
On completion of your apprenticeship, there may be possible career growth / development and permanent employment opportunities.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent English (Grade 3+ (D or above)) Essential
GCSE or equivalent Maths (Grade 3+ (D or above)) Essential
About the employer
Employer
Bath and North East Somerset Council
Address
Civic Centre
Market Walk
Keynsham
BS31 1FS
Training
Training provider
QA LIMITED
Adjustments for experience
You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:
- training
- qualifications, like an NVQ in a relevant field
- industry or sector experience
Apprenticeship standard
Information communications technician
Level 3 (A level)
Demonstrating experience
If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.
You should be prepared to show your competence, and evidence of relevant qualifications
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 05 Dec 2023