IT Apprentice Bath and North East Somerset Council

You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and Networking - Cloud Support Specialist - Level 3 Apprenticeship. Duties will include Provide a responsive service to users' needs and assist them in resolving queries.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 05 Dec 2023

Apprenticeship summary

  • Annual wage

    £19,640.00

  • Working week

    All details will be confirmed at interview.

    Total hours per week: 37.0

  • Expected duration

    16 Months

  • Possible start date

    18 Dec 2023

  • Date posted

    14 Nov 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000212141

  • Positions

    3 available

What you will do in your working day

  • Provide guidance and advice specific to staff on the most effective use of IT systems
  • Contribute to the development, review, and revision of IT training materials, as well as assist with training and helping users when required
  • Assist in ensuring the Team's services are responsive to community needs and that equal opportunity and health and safety issues are identified and addressed effectively
  • Make effective and accessible communication with staff and service users as appropriate
  • Apply technical standards, processes, and policies in the supporting of council users
  • All IT staff are expected to be flexible in their approach to meeting the needs of the IT Service in delivering to the Council and its customers
  • Impart technical information clearly and succinctly to a non-technical audience
  • Ensure that day to day activity is focused on service priorities adhering to Council and policies and procedures including technical processes and procedures 
    Contribute to co-operative working across services in accordance with the Council's Vision and Values and One Council behaviours 

The training you will be getting

Why choose our Azure Cloud Support Specialist apprenticeship?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

  • Learn on-premise and cloud-enabled technologies and services
  • Learn technical content that aligns to and is relevant to employers and the market
  • Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
  • Get an introduction to Windows, Linux and PowerShell

Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

What to expect at the end of your apprenticeship

90% of QA Apprentices secure permanent employment after finishing their apprenticeship. 

On completion of your apprenticeship, there may be possible career growth / development and permanent employment opportunities.

Requirements and prospects

Desired skills and personal qualities

IT skills, Attention to detail, Organisation skills, Team working, Non judgemental

Qualifications

GCSE or equivalent any 3 subjects (Grade 4+ (A*-C)) Essential
GCSE or equivalent English (Grade 3+ (D or above)) Essential
GCSE or equivalent Maths (Grade 3+ (D or above)) Essential

About the employer

Historically part of the county of Somerset, Bath was made a county borough in 1889 and thus was independent of the newly created administrative Somerset county council. The area that would become Bath and North East Somerset became part of Avon when that non-metropolitan county was created in 1974.

Employer

Bath and North East Somerset Council

Address

Civic Centre

Market Walk

Keynsham

BS31 1FS

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Training

Training provider

QA LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Information communications technician

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 05 Dec 2023