Customer Service Apprenticeship - Potters Bar Specsavers SPECSAVERS OPTICAL SUPERSTORES LIMITED
Become an apprentice in store and you’ll have everything you need to truly realise your potential - with experience in a full-time role, all whilst earning a real wage.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 13 Dec 2023
Apprenticeship summary
-
Annual wage
£10,868.00
-
Working week
Days and shifts TBC includes weekend working.
Total hours per week: 38.0
-
Expected duration
12 Months
-
Possible start date
20 Dec 2023
-
Date posted
13 Nov 2023
-
Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000211763
-
Positions
1 available
What you will do in your working day
Duties include but not limited to:
- Giving customers top-notch advice
- Giving customers a warm welcome to the store
- Dealing with orders
- Efficiently answer telephone calls to the store
- Advising customers that their hearing aids/glasses are ready or delayed as appropriate
The training you will be getting
- Level 2 Customer Service Practitioner Apprenticeship Standard
- How training will be delivered is to be confirmed
- Functional Skills in maths and English if not already achieved
What to expect at the end of your apprenticeship
- At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of possible roles in Specsavers call centres, receptionist roles, meet and greet roles
- Further progression may well be available in other areas within our sector, upon successful completion of the apprenticeship
Requirements and prospects
Desired skills and personal qualities
Qualifications
Things to consider
About the employer
Employer
SPECSAVERS OPTICAL SUPERSTORES LIMITED
Address
33 Darkes Lane
Potters Bar
EN6 1BB
Training
Training provider
SPECSAVERS OPTICAL SUPERSTORES LIMITED
Adjustments for experience
You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:
- training
- qualifications, like an NVQ in a relevant field
- industry or sector experience
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Demonstrating experience
If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.
You should be prepared to show your competence, and evidence of relevant qualifications
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 13 Dec 2023