Apprentice Medical Receptionist/ Administrative Administrator Central Surgery

Central Surgery are looking for a part-time Apprentice Medical Reception/Administrative Assistant to join their busy team as part of your role you will be dealing with patient queries via telephone and face to face, booking appointments, updating patient records and liaising with various health related agencies.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 08 Dec 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday 8.00am - 6.30pm

    Total hours per week: 30

  • Expected duration

    15 Months

  • Possible start date

    11 Dec 2023

  • Date posted

    08 Nov 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Main duties & Responsibilities:

  • Dealing with patient enquiries both by phone and face to face
  • Booking appointments and updating and maintaining patient records
  • Inputting patient information and maintaining records on company intranet IT database
  • General filing into medical records
  • Liaising with various external health related agencies

The training you will be getting

  • You will work towards the Level 2 Customer Service Practitioner Apprenticeship Standard, with a combination of classroom and on the job training

What to expect at the end of your apprenticeship

  • This is initially a 15-month contract but you will be given the opportunity to access future prospects within the NHS and Federation of Surgeries

Requirements and prospects

Desired skills and personal qualities

Administrative skills, Attention to detail, Communication skills, Customer care skills, Patience, Team working


NVQ or SVQ Level 2 or equivalent None required (Grade None required) Desired

About the employer

Central Surgery is one of the local medical centres based in Lowe House HCRC St Helens


Central Surgery


Lowe House HCRC, 2nd Floor 103 Crab Street

WA10 2DJ

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 08 Dec 2023