Customer Service Apprentice - Scheduler WATES PROPERTY SERVICES LIMITED
We have an exciting opportunity in our friendly Property Services team for a Customer Service Apprentice in Lambeth. This is a great opportunity to join a growing team and receive ‘on-the-job training’, which will prepare you for your future career in Customer Service.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 29 Dec 2023
Apprenticeship summary
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Annual wage
£13,500.00
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Working week
Monday to Friday between 8am-5pm
Total hours per week: 40
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Expected duration
13 Months
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Possible start date
30 Dec 2023
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Date posted
08 Nov 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000210571
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Positions
2 available
What you will do in your working day
Our Customer Service apprenticeship will provide you with the opportunity to apply a range of skills to provide excellent service to customers. As a Customer Service Apprentice, you will have the opportunity to work both independently and as part of our fun and diverse team.
Tasks include:
- Managing emails and phone calls
- Responding to questions from customers and contractors
- Investigating jobs that have not been accepted or attended to
- Completing administrative tasks within deadlines
The training you will be getting
As a customer service apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level 2. On successful completion, you will receive:
- Level 2 in Customer Service
- Level 1 Functional Skills in English & Maths (if required)
What to expect at the end of your apprenticeship
Wates offer a wide range of career progression opportunities including further qualifications on completion of the apprenticeship.
Requirements and prospects
Desired skills and personal qualities
Qualifications
About the employer
Employer
WATES PROPERTY SERVICES LIMITED
Address
1 Empire Mews
SW16 2BF
Training
Training provider
REMIT GROUP LIMITED
Adjustments for experience
You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:
- training
- qualifications, like an NVQ in a relevant field
- industry or sector experience
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Demonstrating experience
If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.
You should be prepared to show your competence, and evidence of relevant qualifications
Employer's Application Instructions
Please click on the link below to apply
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 29 Dec 2023