Apprentice engineering administator FORD FUELS LTD

Exciting Opportunity to join a growing company and develop your skills as an engineering administrator. Working as part of a friendly team, based at our Evesham offices. You will learn great customer service and admin skills to broaden you administration skills.

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Closing date: 15 Dec 2023

Apprenticeship summary

  • Annual wage

    £12,480.00

  • Working week

    Monday to Friday, 8.00am to 5.00pm. One hour unpaid lunch break each day.

    Total hours per week: 40

  • Expected duration

    15 Months

  • Possible start date

    15 Jan 2024

  • Date posted

    08 Nov 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000210189

  • Positions

    1 available

What you will do in your working day

  • Answering phone calls and processing quotes
  • Ordering stock and dealing with suppliers 
  • Dealing with customer queries
  • Arranging boiler services and repairs

The training you will be getting

  • There will be a full time position available once the apprenticeship has been completed, during the apprenticeship
  • The apprentice will also have on the job training with the team
  • Functional Skills in maths and English if required
  • Customer service practitioner Level 2 qualification

What to expect at the end of your apprenticeship

  • A permanant job with the company

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative, Patience, Telephone skills

Qualifications

GCSE or equivalent English and Maths (Grade 3) Desired

Things to consider

Travel to Crab Apple Way, Evesham/Worcester college. Steps to office

About the employer

Ford fuels is the leading supplier of fuel, lubricants and heating engineering services in the south west of England. We employ over 190 staff at various sites, operate over 100 vehicles and have an exceptional heating engineering department.

Employer

FORD FUELS LTD

Address

Unit 1, Block A

Crab Apple Way

Evesham

WR11 1GE

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Training

Training provider

HEART OF WORCESTERSHIRE COLLEGE

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Erica Swingell

eswingell@howcollege.ac.uk

01527405997

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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